Overall Ratings & Reviews Holiday Inn Express MEMPHIS MEDICAL CENTER MIDTOWN by IHG, an IHG Hotel

Nice hotel. We only stayed one night, it was the 2nd leg of our road trip. The staff was friendly and helpful. The lobby was clean. Our room was clean as well. The hotel was conveniently located to the highway and tourist spots.

The hotel was a little out-dated but clean & we would stay again. The staff was super hospitable! Great customer service!

If you are wanting a hotel near the many medical facilities in Memphis, this is the place. It's no frills, could use a little updating in the hallways, but once you get to your room, you'll find a clean room with the essentials. Keurig, microwave, refrigerator, and tv with many channels. We were pleased that there were multiple plugs ins both USB and110. Not a luxurious site, but very adequate. The staff at the desk and the breakfast area were great.

Staff was incredible. Very kind and thoughtful. Allowed for an early check in which was greatly needed due to extended travel. Changed our room to new one after we noticed the incredibly loud noise coming from the AC / Heating unit. Manager is as extremely nice and grabbed us orange juice and cleared our plates during the self serve continental breakfast. Thank you for a hospitable stay.

It was in a great location to where we wanted to go and see around Memphis. We would recommended this hotel. The Staff is amazing, very supportive and helpful.

We checked in and they gave us our room key, but when my daughter went to the room and opened. there was our peoples stuff. This could of turned out bad very quickly. Did not feel comfortable with leaving my stuff in the room. I didn't know if that was going to happen to me.

Very accommodating hotel and close to the hospital where we needed to be close. Elisa was awesome.

In a situation of uncertainty because of the nature of our stay, we were very pleased with our stay here at the hotel. Thanks to Alisa for being so accommodating and genuinely caring about our situation.

Everything was great

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The property was great and very convenient to everything

The staff were all really nice and helpful!

My room was a bit worn—furniture scuffed up, carpet coming up from the tack strip. Staff was very good though

Looking good clean.

Ebony at the front desk was a true highlight of our stay! She went above and beyond to help us with our requests. She was helpful and extremely good natured. She asked how we were doing each time we passed by the front desk. She is a great member of the hotel staff! Pillows were too soft for my liking, and the toilet had to hold down while flushing. Good location. Easy drive to Sun Studio and parking downtown.

They were so king and welcoming

It was a great location from FedX Forum!

Nice place to stay, very clean, easy to reach everywhere. Their stuff are super nice, helpful and gentle.

I stay at Holiday Inn Express all the time this property was OK

I think the hotel and the breakfast as always in Holiday Inn Express was good however, Memphis as a city by itself was very unsafe. They had to keep an overnight patrol in the parking lot for safety.