The Ponce St. Augustine Hotel

Explore The Ponce St. Augustine Hotel
8.2
Very Good
From 885 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.6

Traveler Reviews The Ponce St. Augustine Hotel

Number of reviews per page
20
40
Top reviews
Sharon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice bar, have to drive to downtown. Railroad tracks and several trains a night. So a bit loud
Lajoyia
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Out dated but for the most part it was clean
Linda
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice property. We would stay there again
Jean
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean and very nice. Bathroom a bit small but clean. Needs additional trash cans in room but overall very nice and a good price for a one night stay. We had a view of the river which was BEAUTIFUL
Tina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Enjoyed our stay! Joel went above and beyond to make our stay memorable!
CINDY
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pool and hot tub area was nice. Room was spacious and clean however water in sink and shower smelled like it came from the river behind the hotel. Just FYI they are train tracks right behind the hotel and the train runs about every hour hauling shipping containers however unless your light sleeper it's probably not going to bother you inside the room. Hotel is in walking distance of the historical district and has several restaurants close by.
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Olga
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had a great time The pool need it a little attention
Ashley
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was just an overnight stay on our travels, we had our little dog with us and was given what I believe to be the pet friendly room, which reeked of dog urine, very musty, muggy and damp feeling. Outside property very appealing, and deceiving. Evening check in staff member was friendly and efficient.
Andrea
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel room we had smelled really bad . There was a few bugs on the floor unfortunately. The pool area was nasty and the ac was so noisy and smelled terrible.
Edwin
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Close to everything, the restaurant was amazing at the hotel. Great price, the staff was awesome.
nidia
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just spend a little more money and stay somewhere else, the owner obviously does not contribute any profit to quality marketed online.
Deborah
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Mikel was very polite when I checked in. Gave me insight of things to see
Juan
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No good
Eduard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not as clean as it appears in the pictures.
Gary
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very clean. The room was small and the bathroom was very small. Water pressure was low. The staff was friendly and helpful.
Renee
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mike checked me in and checked everyday to see if everything was ok. And what he could do to make it even better. Thank you Mike
Hiram
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A ok
Elena
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly workers. I really liked the smell of hand soap, shampoo and conditioner called Green Tea. White bed linen and towels have a fresh smell in the room. Thanks to the cleaning service.
Kathy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They were pretty friendly (at an additional fee) price was good, rooms are up dated but i wasn't told I'd be taking care of a dehumidifier that was in the room and clearly needed. We went out and when we returned, the floor was all damp and bedding damp and then realized we had to empty the water which ended up being 3 times a day.. we stayed 3 nights and we had free time the last night so we went up to the pool/ hot tub but they were closed for pool cleaning, we were very disappointed.... all in all it was a pleasant stay for a reasonable price..
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Maria
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was very was easy to check-in. The room was clean. The location was convenient.
Number of reviews per page
20
40