Overall Ratings & Reviews The Charterhouse Causeway Bay

suitable location for muslim traveler. because it is close to halal food places such as kfc, wu zhi jian noodle, wai kee, islamic centre canteen, capitol cafe (only the bakery is halal). for access to public transportation: the distance from the mtr station to the hotel is about 8-10 minutes walk. the distance to the airport bus stop is about 10 minutes walk. around the hotel there are several bus stops.

best experience stayed in this hotel, got so cheap for the price

The room is not too big, but it's okay for us because we've been outside the hotel all day to enjoy the city and get into hotel for a short sleep.

Pretty good budget hotel and close to masjid

It's quite clean and unlike what people say, this hotel is not recommended. It is quite recommended, especially for Muslims because it is near the mosque.

ห้องติดกันเสียงรบกวนเข้ามาในห้องง่ายมากห้องเล็กด้วย แอร์ไม่สะอาดคัดจมูกมาก

Good place, we had travelling with family 2 children teenager, the room is small but the bed enough. Is closed to timesquare mall in cousewaybay.

Nyaman dan cocok untuk muslim traveler karena dekat masjid dan islamic canteen.

This hotel is really strategic but the service is really sober 😅 just don't give water, but the location is okay but the service is lacking.

Clean rooms with classic interiors dominated by wooden furniture. Dim yellow room lights. The bathroom is equipped with a bathtub. Very good and efficient service. The staff was very helpful, giving directions, finding taxis, taking care of the concierge's luggage. This location is strategic. In front of the hotel is the bus stop. It's easy to walk everywhere. For Muslim travelers, there are several halal food options within a very short distance of less than 500 m, such as the Islamic Center Canteen with 30 types of halal dimsum and halal roasted duck at Bowrington Market. There are supermarkets and markets if you need to buy groceries. To the Wan Chai MRT station and tram stops are also close, you can walk while looking around. For the price offered compared to the location and size of the room, I think it's very worth it.

Kami menginap 4 malam. Pelayanan super jelek dan kasar. Air mineral hanya dikasih hari pertama. Hari selanjutnya bayar. Handuk tidak diberikan sejumlah orang. Pas minta bilangnya habis. Kamar tidak dibersihkan sama sekali katanya per 2 hari dibersihkan kenyataan tidak dari masuk sampe pulang tidak dibersihkan dan tidak diganti seprei. Sangat mengecewakan dan tidak akan kembali ke hotel itu lagi.

great family room , just five step away to mosque for Muslims travellers.

Good location and nice stay at charterhouse

the hotel location is superb near Muslim canteen and the food is great and its Halal.. near hotel.only walk away to MRT station and mall and victoria park

Everything is good, the lobby is very fragrant, the rooms are small but comfortable. For the price provided is very fitting, the bathroom has a bathtub, amazing.

When I booked this hotel I thought that I will stay on luxurious and great hotel, since I checked on the picture, it’s quite satisfying my eyes and good place. However when I stayed here many things disappointed me. Firstly, I found that no one here smile at me or being helpful to a guest like me, maybe because I was wearing hijab. Second, My friend was accidentally throw her food and got some little dirty mark on the bad cover and pillow, only small mark, it was because the room was really small that we can't even eat on the floor comfortably. And the day after I got a message from the receptionist and ask me to call them. I called them and asked what it is all about and they talked about the dirty mark that they found and they said that it was difficult to clean. So they charged me $960 HKD, while I was shocked on the non-sense piece they gave. I asked them to consider the price again since it is huge amount just to clean the little dirty mark, and eventually they only reduce the price to $760HKD. I am really disappointed about their services and for your information... all the pillow sheet and bed cover in hotel that I got are not clean too. Many dirty mark here that I can obviously see that they didn’t clean it in a good way, but they can charge me in high amount only for a bit dirty mark I gave. The last one is, as per my knowledge all the hotel that I stayed in, every day we will get a free water as complimentary for every night we stay. But I only got free water in the first night in this hotel

Hotels was great. Clean. Of course it quite small. But overall ok cause the location is fab. Esp really nearby islamic centre.

Very strategic location, easy transportation. Behind the hotel is an Islamic center that provides canteen for halal food, suitable for Muslim travelers.

This is our second visit at this hotel because the location is right next to the mosque which has its halal canteen, also not far away can be found poor Indonesian food stalls. Besides that, the location is also close to the big mall mall in Hongkong such as time square, hysan place, sogo depat and others, this hotel is quite Muslim friendly, there are qibla markers in the rooms that we rarely find in overseas hotels. And also handy phones that we can carry everywhere and can be used as WiFi if we leave the room. The location of the hotel is also still walking distance from Hong Kong International Convention Center and close to the bus stop that goes to the airport.

Receptionist guy was friendly and helpful. The receptionist upgrade us to the business floor. We were disappointed by the room type, it is not the same like what it was shown in the picture. Old furnished and small room. Not clean thoroughly daily by the housekeeping. The carpet never been vacuum, you have to asked for it. There was hole in the towel. The good thing about this hotel it's close to bus stop, MTR and Islamic Community Centre where it got canteen served halal food.