7.2
Pleasant
From 505 reviews
Cleanliness

7.0

Room Comfort

7.8

Location

8.6

Service and Facilites

7.8

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Traveler Reviews Comfort Suites Sumter

Number of reviews per page
20
40
Top reviews
Vivian
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

As a guest I wasn't able to use the restroom in the lobby area, being a female traveling from Florida paid for a room and was told I could use the mens room is ridiculous and unheard of. My husband and I paid for the room it was so hideous we didnt even stay in the room we check out and went elsewhere in the pouring rain.
Debra
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The toilet wasn't flush all the way. Just awful
Ny Jenna
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice, friendly staff and environment.
Luis
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was ok
Imani
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

In a nice location with plenty of options for food and shopping close by. The hotel was pretty clean for the most part, I did find a bit of staining on the comforter but the front staff would’ve had no problem replacing it if I asked, I usually bring my own. They had light breakfast options and coffee in the morning which were decent but there were other options in the area. Front staff was approachable and helpful.
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Albert
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very Nice.
John
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pool was nice. Breakfast was ok. Room was plenty spacious. Great place for taking your family.
Shemekia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The pictures are false the rooms looks nothing like the pictures my daughter found roaches around coffee pot in room shower head was rusty room smell stale carpets dirty light fixtures broken..bed linen had black spots on it
Alondra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Older rooms needs updating.
Michael
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is old and tired. The wifi is terrible.
Destiny
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Enjoyed my stay. Definitely will be back
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel needs updating badly.
Jerrell
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The area outside of the hotel was very well kept. There’s a lot of dining options within walking distance. The hotel itself is extremely outdated. It needs a modern update. The breakfast options were god awful. Good things there’s an iHop across the street. The rooms were not fully cleaned. As a maintenance man myself I found 9 issues in the room. The rooms have a 1990’s type of feel.
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Kevin
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

A little more money than it should be but decent
Landen
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We are travel nurses working at the Sumter Co Jail so it was very convenient as far as location. We unfortunately miss out on the breakfast since we have to be at work earlier than they start serving. We haven't had any problems so far with each time that we've stayed fthrough the past month. I would like to see if we would be able to be considered for any discount since we are there for at min two weekends a month for 2 nights.
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Devona Andrea
icon-Business Family
Business Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff were friendly
Jerome
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Its was good. Everything I needed to relax.
william
icon- Family
Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

All of the furniture in lobby and breakfast area was stained and dirty. Breakfast was not edible. Facility was generally not maintained. Police entered the hotel to perform a search. I will avoid this brand in the future.
R
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Pwrfect place for our needs.
joyce
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was great Breakfast could be better. Staff was great. Would stay again.
Number of reviews per page
20
40