No gym access. Should be advertised prior to booking.

Need to upgrade there security measures and protect there guests privacy better.

The room was good, I was upgraded to a king superior room so I enjoyed the extra room space. I also had breakfast in the restaurant in the morning and it was very good as well.

Room was clean and roomy

Awsome stay and nice room with great room service

Staff was not friendly, from check-in to checkout

Clean

Room was very comfortable and clean.

Everything was surprisingly good. We stayed for a hockey tournament but my previous stays at Ramada hotels have not always been very positive.

Everything was great about this hotel!

Clean

The room was very clean and the staff were friendly and helpfull. Price of menu items including drinks were a little high though.

Bedbugs in room. Changed to a different room that wasnt clean. Hair N residue in shower and sink. Someone else toenail clippings next to the bed and floors not cleaned

A little dirty in some spots, some drilling on Sunday morning.

Everything was good. Ramada needs to include breakfast accommodations.

It's was beautiful and the staff were so friendly

Homeless people were constantly loitering by the entrance

Unfortunately, this trip was not the best, the hot tub is dirty, bits floating around. I asked for water and the water jug they provide never seemed to be there. But this was the real kicker. Zero hot water in the morning to shower. I called front desk the maintenance came and couldn’t not fix it. So I had to leave and check out with no shower. They said that they would call me which they never did. They offered me nothing, not a single how can we make this up to you.

I was charged a "local marketing fee" upon check out which was not disclosed at the time of booking.

The young lady at the desk at check-in was awesome as well as the staff at breakfast but the floor we were put on smelled of burning plastic, it was actually nauseating. I understand there are renovations taking place but if they are affecting the quality of air or of the actual comfort of guests than maybe noone should be placed on the affected floors, i also witnessed multiple other guests complaining of the same issue to staff in the lobby. Upon checkout in the morning we were informed of an outstanding fee of roughly $40 when i asked what it was for, the girl at the desk was uninterested or unwilling to take the time to look into it or in explaining it to me and dismissing it as fee for parking or something she said! When i said i was told extra parking was roughly $20, she told me it was probably taxes or something that werent charged previously? As i work hard for the money i earn, i am not in the habit of throwing it away. So when i said to her, well i dont plan on paying for something that you cant tell me what it was for, she ignorantly told me she was printing out the bill which didn't show what it was for just that it wasnt paid? I ended up just just paying the amount she said was owing, but would never stay at this hotel again and have already warned co-workers to look for a different place to stay as our work involves alot of travel between Alberta and Ontario we will not be giving our business to this Ramada location again