I prepaid through Expedia and they said they never received my reservation. I am still waiting on my refund that is almost 200.00$.
Tony
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
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Bobbie
Business and Leisure Family
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Staff did not clean room inadequate bathroom supplies, had to purchase paper towels and toilet paper, no bath towels only hand towels only.
Ashley
2.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
I arrived.to check in and once I walked.im my room it smelled.like a hot musty heavy set construction worker ... I asked for a smoking room I received a non smoking but when I checked the bed there were cigarette burn holes on both comforter.snd under blanket .. I went to the front after taking pictures. I spoke to the front desk about the smoking room .. he told me I can smoke because no one listens ... Then I told him I wanted another blanket that's not burned he had me follow him to the laundry room ( creepy ) I noticed baby roaches running around .. I didn't think nothing of it until I went to the bathroom 30 minutes later and saw a huge dead roach in the bathroom. The toilet.was leaking water as well.
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Jennifer
4.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
I just needed a place to sleep after being released from the ER near by. The room smelled like smoke and was run down. I will say the sheets were clean. But will not stay again
Kylie
Leisure with Partner
4.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Not very clean
Virginia
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Quiet
Noelle
2.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Next store to a Strip Club
Carmen
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
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Jose R
Business and Leisure with Friends
2.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The receptionist on duty was arrogant and his attention was terrible
Brittney
Leisure Family
2.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
We got there the rooms smell bad this is an extended stay hotel. People that stay there started yelling at us to get out of the parking space because they love there. There is a strip club next door that didn’t bother me as much as the people that live there yelling at us about a parking spot. I asked the owner to refund me and he stated that it was processed and that he wasn’t aloud to give me proof of the cancelation. He then wanted to charge me for a 30 minute stay when I checked in our mt bag down for dinner and came back to check out after I was also chased down stairs by 8 men. My child also felt very unsafe.
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Pamela
Leisure Family
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
only three towels given and when wanted one more, we had to turn in a used towel. We had to get Remote for tv and hair dryer from office. Pool was clean but had broken tiles in bottom from replacement. Service staff friendly and helpful.
jonathan
Leisure Family
2.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
There where signs of at one time had bed bugs the sheets where old and very worn out burns stains I would not stay here agin we had no other option as it was spring break and all hotels were booked
Esperanza Lugos de
Business with Partner
6.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Room was clean, could do better with some landscaping
JAMES
Leisure with Children
2.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Smelled like marijuana and we had a non smoking room and cigarettes. Roach infested
Susan
Business
4.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
The room is in need of desperate repairs… pieces of door molding missing, holes in the wall. My husband actually fixed the bathroom door.