8.6
Very Good
From 952 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Castle Hotel, Autograph Collection

Number of reviews per page
20
40
Top reviews
Juniet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice staff, clean hotel and near to everything.
Candice
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was alright. Room was fine, not amazing.
Leticia
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Perfect location. Clean. Love the pool and walking distance to restaurants
Myra
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had an amazing time. The decor was beautiful. Spent a lot of time poolside. The bartenders were great. Also enjoyed live entertainment. The magic show was amazingly good.
candice
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bell staff absolutely amazing.
Nana
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s an okay hotel
Kristina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel choice! Quick walk/drive to a lot of fun attractions close by! Super cute rooms. Everything was clean. Bed was comfortable.
David
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Castle Hotel was nice, pool area was pretty, our room was nice. While at the hotel we had lunch and food wasn't great. We also were told while we were there we could see firewrorks from Disney on the rooftop. You can't see them too far away. We did have a really nice experience at breakfast, servers were fabulous, Yosep i think her name was.
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Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Receptionist offered me free tea while I wait for my room to be ready.That was sweet
Kristina
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed a week and loved it The staff goes above and beyond Very clean
Chantel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

David at the front desk was amazing!!
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice property
Milica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was nice and convinient
Ailyn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Muy segura,céntrica,limpia y confortable,todo lo que necesitábamos
Morlon
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

🚨 Beware Staying at the Castle Hotel! 🚨 I’ve stayed at this hotel multiple times in the past, but my recent experience was truly disappointing. The customer service has significantly declined, and the upkeep is simply deplorable. If you plan to stay here, please make sure to check the bed linens before unpacking. It’s unfortunate to see such a once-great hotel fall short of expectations. Stay safe out there! 🏨💔
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Hiram
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Still a great place to stay.
MARLON
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was ok
joao
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean
Tiffany
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

nice property...stay hear often
Chad
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

My room did not get a cleaning service as requested, and my room did not have body wash available in the shower. The bottle was empty. This was requested to be refilled but this did not happen.
Number of reviews per page
20
40