Overall Ratings & Reviews Courtyard by Marriott Knoxville Cedar Bluff

Our room was clean and comfortable. The staff was friendly. We looked for hotels while driving, and, because we scrolled through many whose prices were comparable, and who also offered breakfast, we somehow missed that this hotel did not provide breakfast. Though we could have purchased breakfast, it was not included. If we had noticed this beforehand, we would most likely have chosen a comparable hotel (there were several similarly priced) that provided this amenity instead.

Clean, friendly, and comfortable!

It was fair. Won’t stay there again though when we come to see family. Could really hear person walking above our room-highway traffic noise-ran out of body wash after less than a full shower-outlets by the bed wouldn’t hold-

The room was clean and the staff was very welcoming.

The staff at this hotel were very attentive and kind. They had their hands full in the lobby due to all the restaurants closures in the area, but did a great job. Rooms were clean and comfortable.

The facility in itself was fine. I went to tell the front desk associate that a lady was smoking a joint out in the parking lot and the smell was hideous and she said was “sorry”.

excellent

Our room had a musty smell but otherwise it was fine

The staff were very kind.

The front staff was extremely helpful and empathetic with a family situation that we were dealing with

The stay was awesome but when we checked out my hubby was charged 236.19 and we are still trying to get someone to reverse the charges. The stay was for $114 when we booked. The total should have been $130.00 so we are waiting for this property to refund us the remaining money.

Great stay

The room was huge and balcony great to sit and relax on.

Smooth as silk.

Only one issue was the place was really loud from I-40. Probably one of the nicer rooms we ever stayed at. We got a king suite on the top floor room 301. The only downside was not much rest. The road noise was loud enough it woke us up a few times. The room is about 25 yards from I-40 and 3rd floor is about even. Would definitely stay again but would request the lower floor and far south side away from I40 interstate.

Standard courtyars

The lighting in the room was VERY poor. It needed more lights or at least brighter light bulbs.

The staff was very friendly and welcoming!! Room was very spacious and clean.

Room had a musty smell but otherwise fine. Overall stay was fine.

Staff was very friendly the romm was nice and clean