Amazing Staff ! Elvira , Martin and old team are a plus

Breakfast is available until 1pm 1st Jan which is a great bonus. The staff are very friendly and welcoming, making the stay even more enjoyable.

Beautiful resort in a quiet part of Tenerife. Hotel was great but the staff - from the bar staff restaurant check in - each and everyone one of them made this trip. They were first class - kind friendly hard working and personable. Hard to ever anywhere in the world where the staff were this attentive. A credit to the hotel and their management team.

Staff made us feel very much at home, great location, good food, good facilities!

The staff were super friendly and welcoming. The hotel itself is gorgeous, and I loved the lobby decor! The sea view was absolutely stunning. Totally recommend staying here!

Overall one of the best hotels I've ever stayed. The staff were particularly great and the buffet was outstanding.

Excellent

We highly recommend this resort. The views are amazing, staff is very helpful and friendly! Everything is clean, breakfast is good, pool area and bar are great. For us (a couple working remote) it was perfect; wi-fi connection in the room was a bit poor, but faster in the bar area. We really enjoyed night games with Richi, the entertainer, who is very joyful and funny. Overall, it was a pleasure to stay at this resort and it is worth 5 starts.

Excellent place, overlooking the ocean. However, can hear the ocean hitting the cliffs which makes it quite loud at night

Great time. The bar and service was awesome and all of the provided services were optimal during our stay.

Complete bait & switch Hotel only has a very small number of the renovated rooms If you arrive late like us, you’ll get sent to the attic rooms on L20 that haven’t been renovated since the 90’s Loved the reception’s reaction: sorry, you can go somewhere else if you like. We can’t do anything. Terrible experience Would never go back

Very good all rounder. Food was not as good for early week and better later in the week for dinner. The doors to the balcony rattle at night, keeping people awake. The staff are great though, very likeable. Good gym but a bit far from the main hotel. Overall, really enjoyed my stay with the beautiful views, old style music and overall great atmosphere.

Fantastic hotel undergoing chic, tasteful refurbishment in a fantastic location with wonderful gardens and three swimming pools.

The vows were amazing

Buffet facilities were fine and waitstaff was good. This is the plus for this facility. Negatives - need a single spot to park for guests with a rental car to check in. Building identification with your name would also help. We had a 12th floor room with big cavities under the carpet like the floor had multiple drains or something similar. Walking on the floor with small craters and dips is not a quality product for the guests.

Great place to stay but the cleanliness should be reviewed.

Nice room with a beautiful ocean view balcony

Property under construction. Lots of noise and dust.

The hotel met our expectations and the staff were excellent.

Very nice hotel, could do with a bit of updating but the pool and garden areas were immaculate and the rooms were spacious and comfortable.