I got the room right above the kitchen entrance. I stayed on Saturday night. It was noisy. On Sunday morning , I was awakened by the delivery truck.
Joanna
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Would have expected air con or a fan in a four star hotel. Also my room next to an area where people were chatting very loudly - not very pleasant. It should be marked as a quiet area.
Brigid
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything. Lovely hotel. Fisrt class staff. Friendly and very helpfill.
david
with Partner
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great hotel decided to book at room at 4pm as England was on at 10pm and would ment headache for taxis
Room clean staff great especially the staff on the snug bar looked after us all evening.
Jacqueline
Friends and family Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Easy to miss the entrance. Hotel is clean but a bit in need of a "spruce up". Some of the staff are friendlier than others. A great asset to the hotel is the barman Martin in the snug bar he is a pleasant jovial man. There are plenty of attractions nearby. All in all we enjoyed our stay.
Deborah
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Plan on a lot of steps up to front door.
Derek
with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Good location,excellent food,friendly cosy snug bar,would use again.
Lynne
with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Entrance and reception were very nice, large car park, staff were lovely and helpful. We had the continental breakfast which was very good.
What let's the hotel down is the rooms which are in need of some refurbishment. The bathroom was ok but bedroom had old fashioned well worn furniture and there was a stale musty smell in the room but this could have been stale cigarette smoke as there were cigarette butts outside the window.
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Trevor
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Stayed a week until today Haven't been in a position to book a full week or another week in advance.
Front desk informed me this morning that tonight I would have to pay approx 50% more and move to another room, since they have a bus load of people booking in.
I said I would stay on another week if they can keep my price the same as before.....but desk staff were unable to do that.
My reason for staying at the Waterfoot was solely to be close to the Gransha Hospital where my sister has been a patient for the past seven months......so I could visit her 2-3 times a day
So I left.....and have just booked into the newly renovated and constructed Da Vinci Hotel.......... a beautiful and modern boutique hotel with a beautiful restaurant/bar and an amazing cafe/coffee shop as well.............at a price well below that requested by the outdated Waterfoot hotel for tonight. I will stay here for at least the next week or two. When my wife arrives from the US in a week or two we will stay at Da Vinci Hotel. Da Vinci has the same owner as the Ebrington Hotel.
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Jane
with Partner
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Friendly staff, great food. Enjoyed our stay here.
Noel
with Partner
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
At reception Christine was very friendly and even gave us an upgrade. The hotel was very good value. We didn't have breakfast but did have an evening meal, which was excellent. All the staff have time to chat and gave us some useful info about visiting the city. Will definitely return.
Marie
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Unfortunately our flight was cancelled on first night so missed out on one night stay , room was lovely, breakfast was great with good choice . Had a meal in the restaurant with friends and we all agreed it was delicious .Outdoor areas could do with a wee freshen up and lick of paint but nothing major
Archie
with Partner
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The receptionist, Kirsten, could not have been more helpful. The hotel was very quiet the night we stayed but it was a Thursday. Our room was large in comparison to more modern hotels. There wasn’t any air conditioning but an electric fan was provided. The shower was good.
Was really good staff are amazing bar staff proper cool had a really good night
Ellen
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
I had a great stay here while I was visiting my mother who is receiving palliative care in a local care home. The staff at the watetfoot were very kind and caring and it was lovely to have a nice room to stay in after long days with my mother. I must say that the shower in my room was brilliant.
Tony
with Friends
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Good staff very professional comfortable bed had a good stay parking great no complaints.
Gina
4.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Rooms were very dirty , found pizza under the bed.