Embassy Suites by Hilton Kansas City International Airport

Explore Embassy Suites by Hilton Kansas City International Airport
8.2
Very Good
From 884 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews Embassy Suites by Hilton Kansas City International Airport

Number of reviews per page
20
40
Top reviews
Gavin
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice staff. Good breakfast. Beautiful property, Great stay overall. But there was a small leak in AC machine above sink
David
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hiden fees
John
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I was very surprised at the condition of the outside of the hotel…I’ve stayed at Embassy suites before and they were beautiful. Several areas looked very unkept..
Verified traveler
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel needs remodeling. Wallpaper was dated. Needs new furniture and carpet. Lobby dated. Mattress sagged in the middle. The staff was however very friendly and helpful. Finally, they charge for parking when it was previously free. It’s part of a trend to nickel and dime you for every little thing at your hotel stay.
Dale
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Did not have a meal there but the free social hour at night only had one beer option.Wait staff was friendly.Bed was comfortable,their was a tear in the couch and about a three foot rust stain down the wall from the fire sprinkler.
Danesha
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

OMG,I HAD THE BEST TIME.THE STAFF WAS AMAZING ETHAN,MY MEGAN,MS.SYBRINA&MS.CHERYL GAVE ME THE BEST HUG AS I CHECKED OUT SEE YOU ALL ON MY NEXT TRIP.THANK YOU DANESHA FROM CALI.
Haily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

As a family of five this is the way to go! Our suite was a great space for all of us. Breakfast was awesome! So many choices and the made to order omelets, pancakes/french toast were off the charts! First time staying at an Embassy Suites and let's just say it will not be the last!
Cathy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Evening reception and morning breakfast was not up to par per previous visits. Staff was friendly but lack of staff to meet the needs of the customers
Michael
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Seemed odd to pay for parking with a large open air parking lot around the hotel. Otherwise was great.
DeAndree
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very friendly. Hotel was quite nice and clean. Bar staff was friendly and hospitable. I very much enjoyed my stay. I’ll be booking here anytime I come into town
Dan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall, was a great stay for my family.
Ryan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Water pressure in shower and bathroom sink wasn’t very good. Free breakfast was good and staff was very helpful
Brent
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel was spacious. Pillows and bed were comfortable. The hotel was older but clean. We could hear a lot of other things like the water running when someone flushed or used the sink so that was very obnoxious. People outside the room in the hallway were loud too.
Edward
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was nice breakfast area could have been better coordinated
Caleb
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Not enough linen in the room only 3 towels for 6 people. The pull out couch had no linen and gross looking stains all over yhe mattress. When we asked at the front desk for more linen we were only given 1 pillow for 2 people. Beds were very stiff and uncomfortable. The tables in the dining area were sticky.
Andria
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast was great and the staff was nice. The beds were awful and the sofa sleepers you could feel the springs. Not comfortable sleeping arrangements. Pool was pretty cold
Abbie
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our check-in was smooth, the lobby of the hotel and the included breakfast were very nice. Our room was acceptable, except for the bathroom where the shower curtain and tile had mold and mildew spots. We reserved a suite which included a pull-out couch. 2 of my kids slept on it, but it definitely needed a new mattress.
Beverly
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I don't think one should have to pay for parking. That should be included
Jeff
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were excellent. Linen wasn't present for pullout but staff remedied the oversight immediately!
Al
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

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Number of reviews per page
20
40