Les Jardins du Marais

Explore Les Jardins du Marais
8.2
Very Good
From 1,003 reviews
Cleanliness

8.8

Room Comfort

8.0

Service and Facilites

8.8

Traveler Reviews Les Jardins du Marais

Number of reviews per page
20
40
Top reviews
Tracey
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel's location is excellent for visiting the city. It was also very clean and a decent value for the money. The breakfast buffet was top notch and well worth the cost - providing excellent assortment of breakfast foods, excellent coffee, and a nice way to get the morning started. It is a bit expensive (the buffet) but overall I would say a great way to go. The housekeeping staff was just wonderfully kind and helpful.
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Carlos
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent
Kim
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location with car parking.
Jonathan
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Had to wait a while to check in since we were early, but they were friendly & held our luggage. The courtyard was lovely, with a restaurant & places to sit. The room was quite nice, with just enough amenities to keep us through the next morning (coffee set-up, etc). Location was convenient - walkable to the Marais, and near 3 different Metro stations.
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Maribel
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall great place to stay . Marais love this area. Great local bakeries - pubs - restaurants - metro is close . I would definitely stay here again. Yes air conditioner - very please about that for the summer . Staff were great - very attentive through my stay. Room always clean. Only two days was the elevator was not working during the day. Maintenance work.
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David
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a kind of poor experience here. Positives, the room size and amenities were great -king sized bed, kitchenette, decent bathroom with a tub. Hospitality was the main issue on arrival after midnight by train. It took 25 minutes to check us in, then we were set off to our room on the fifth floor of a building with a broken elevator. This was not disclosed to us by the night staff. No help getting the three large suitcases up these stairs was offered; we ened up falling down the stairs with our luggage. The room, though non-smoking now, smelled of 10,000 cigarettes having been smoked there. I had to heavily medicated to keep from having an asthmatic emergency. On checkout, we received needed help with our baggage and finally felt looked out for by the doormen porting our luggage and front desk staff. So, literally our experience was like night and day. The courtyard was cute.
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Ben
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location, beautiful hotel with friendly staff who could work on their efficiency.
Vineeta
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Absolutely beautiful and well maintained
Ashley
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great accommodations
Jose
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We have a great experience, for our nex vacation we definitely will be back. We recommend
Patricia
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely place. Clean, nice garden with outside seating. Great staff
Jade
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Most of the staff was very friendly. We had 1 server who was dismissive and rude. Bar/food area closed at 11pm and no alternative way in the hotel to get drinks alcoholic or nonalcoholic or snacks. We had to walk to the outside bar to order drinks as there was no inside bar tender or outside server on any of the days we were there. No on-site laundry self service as advertised. Only very expensive laundering service. No airport shuttle/taxi service offered though it was advertised. I would consider staying here again though now that I have found the laundromat, convenience store and gotten to know the area.
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De
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location near metro and restaurants. The staff was very friendly and helpful. They were quick to respond for any help we needed. The room was big (for Paris standards) and was clean. Overall, we were very happy with our stay.
Jordan
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Upon arrival we were impressed with a nice lobby and beautiful garden. The junior suite was large and beds comfortable, but on the second day we woke up with congestion/coughing due to the stuffiness of the room, although this might have just been the one we were placed in. We also returned to the room one evening after the cleaning service and discovered blood all over the inside of one of the bed sheets. This was extremely disturbing and we alerted the staff but the manager seemed unphased and unapologetic without attempting to remedy the situation besides for a new set of bed sheets. The hotel is in a great location and was spacious but facilities old and we were not impressed by the service - did not seem like a proper 4 star hotel.
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William
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very helpful staff
Tarso
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is not bad for the price , breakfast not so good plus the shower is terrible with dirty plastics curtains,
Matthew
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I booked this hotel for one night while visiting friends in Paris, partly for nostalgia, as I used to live near Le Marais. I ended up really enjoying my stay and wish I had stayed longer. The hotel is much larger than it appears from the outside, with a beautiful interior courtyard that feels like a little oasis in the middle of Paris. It was lovely to sit there, have a cocktail, and enjoy the atmosphere. The location is excellent, especially if you want to be close to Le Marais and easily explore the city. The check-in staff were very helpful, friendly, and professional, and spoke excellent English as well as French. My room was a little dated in style, but it was comfortable, spacious for a Paris hotel, well air-conditioned, easy to access, and had great water pressure. The on-site restaurant is nice, though the bar service seemed a bit overwhelmed at times during normal service. If you want a quick drink, the brasserie next door may be easier. That said, this was not a deal-breaker at all. Unfortunately, the hotel experienced a power outage when I returned from exploring the city, just as I was checking out. However, I want to specifically commend the staff and management. They handled a stressful situation with kindness and professionalism, brought out water during the heat wave, helped guests check in and out, and did their best to manage the disruption calmly. Overall, this is a wonderful property with great service, a fantastic location, and a memorable atmosphere
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Scott
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10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel was clean and comfortable with little ,if any, needs remaining un-met. This is a much larger facility than I had initially imagined - all good. Paris was setting heat records while I was there but the AC in my room was wonderful! Enjoy, Scott
Yusnier
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Air conditioning did not work properly and it was very needed due to the heat. I do not recommend this place
Daniel
icon-with Friends
with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I was charge TWICE for the same reservation. Hotel double charged me at check in, even thought I had booked and paid via Expedia. Did not tell me this and only found out upon looking at my CC statement and seeing the name of the hotel's holding company and the amount. Saying 10 days to reverse the charge.
Number of reviews per page
20
40