Overall Ratings & Reviews Quality Inn Duncan - Spartanburg West

It was in a good location and reasonably priced. It was OK, nothing fancy, but nothing bad either.

Room was decent. AC worked great. Bed was comfortable.

Pool out of order in 90 degree heat Door locked me Rude staff

It was ok,

Room was in pretty good repair but needs some final touches. Noted ne roach in bathroom. Room is a little dated.

The room and bed were fine. Tv did not have correct listing of channels (but no problem, I don’t watch much). Breakfast was substandard. Only thing to drink was coffee or milk. There was no cold water and the orange juice, apple juice machine was out of order. There was no waffle batter and front counter lady had to fill it (begrudgingly). Then there was no syrup, which she too filled. The biscuit gravy looked old and the biscuits were quarter size. Next day we just went over to Hardee’s.

Clean

It was very unpleasant to look at. It looked very dirty and rundown.

The bathroom was really dirty. There was mold on the shower curtain. The Shampoo and Conditioner were empty. The towels were stained. It was not a great experience. The room had an overwhelming scent of bleach, indicating it was clean- but it wasn’t.

It was a nice stay but when we got there, they told us that housekeeping was every other day and in the room it said to call for housekeeping. One evening I entered the room and it definitely looked like someone entered and threw the pillows back in place and attempted to make the bed.

The check in was grand. The room very clean and cozy. Breakfast was disappointing. The lady behind the desk TERRIBLE service. I felt like i was bothering her asking a question. I had to say "excuse me maam" three times before she put her phone down and acknowledged me, with attitude of course. She got up and started replenishing plates etc 15min before the breakfast was to be over. She left the desk un attended walking outside talking on her phone. Poor customer service. Poor professional presentation. She was wearing sewat pants, hoodie, crocks... thats not concierge attire at all!

Kind staff ., clean room. Need more breakfast options ..

No shower curtain had to get one dirty and so bad we booked 2 nights only stayed one night very outdated tables nightstand bathtub everything just disgusting would not go back the staff was friendly only thing I can say they did bring a shower curtain they didn’t offer to refund money on the second night and that’s 110 dollars for an empty room so sad and rip off someone doesn’t stay because of all that u should least refund there money

Rooms were ok, fine for one night to sleep. Definitely old. Staff was pleasant.

Very peaceful property amd staff was very friendly. Clean room and the bed was nice. Only complaint I have is at 8 am the cleaning people rolling carts around your room and knocking on the doors could have waited a little longer but it was only a minor inconvenience.

It was fine some updating could make it nicer and cleaner looking

The lights disnt work, it smelled like weed

i stay here often when i go to visit my grandkids, they are always so nice the place is clean the rooms are clean. i feel safe even when im there alone, only thing i would change is finding the tv channels easier lolol not a priority in my life just the grands lol

Room was well worn sink was busted and caulked back together, zone line air unit couldn’t hold steady temp

An unmitigated dump. Stay far far far away