Overall Ratings & Reviews Novotel Bordeaux Centre

Blue

Good

Cannot thank the staff highly enough, one of our group had a medical emergency and they responded brilliantly and looked after, and still are, the wife of the person fantastically. Merci beaucoup.

The staff here is amazing. I had a medical crisis while staying at the hotel and they helped me get assistance and took care of contacting the next place that I was supposed to stay at so that they knew I wouldn't be there. Once I am home, I will be writing to the corporate headquarters about the key members who helped me. Absolutely marvelous people. Also, the hotel was clean, quiet, and safe.

Very nice hotel with big rooms. Super clean. Looked to be mostly business guests - but it was a great vacation spot for one night in Bordeaux. Not the most central to touristy stuff - just a short walk to everything. Good breakfast. Has bike storage.

The hotel is nice and the staff super welcoming. It is clean and located in a safe area. Close to public transit and easy to elk to city center. It has a nice restaurant and bar. I would stay there again

Great hotel, lovely friendly staff. Clean rooms, comfortable bed.

Clean and comfortable rooms

Staff were very helpful.

This hotel is in a great location. Very walkable to the city centre and very quiet at the same time. The staff is lovely. Everyone was very helpful and friendly. But the hotel is in need of some upgrades and refurbishing. We had to change rooms because the toilet in ours simply didn’t flush. We notified the staff after the first night (we devised a method of flushing using a bucket of water) but no one attended to it until the evening of our second day. No repair was possible so they moved us. Our second room was not nearly as nice, since it was a family room and the bed was very close to the wall to allow a cot to be used, but since the Olympics meant that all hotels were at or near capacity we knew there wasn’t much choice. At least we had a toilet that worked. Everything else was great. The breakfast was amazing with loads of choices and the lounge was very comfortable. I felt that we could have been offered some kind of compensation for our inconvenience but in new that staff was doing their best and didn’t want to create problems.

We had a nice stay here.

Location terrific. Room comfortable, beds great and all the right facilities in the room/ hotel. Like the new effort with environment friendly water bottles too. Well done Novotel. Great hotel option, our regular go to while in Bordeaux.

Good area very clean, but really need to provide more coffee options in room

Horrible Experience. To get acmini bar in your room you have to pay for it ascExecutive Room only. Surprised that Novotek Chain

Perfect location for visiting the city, reception staff were all very helpful, will definetly return

Great value for the price. Not many frills, but nice lobby and bar. Breakfast was quite a wide selection. Bar prices high as you’d expect in a hotel.

Great position, you can take tram A straight from the airport. Walkable to all of the main sites. Hotel is lovely and clean, we didnt eat breakfast there (got it from the Intermarché nearby) but spent some time in the bar area which is nice, clean and comfortable. We would definitely stay here again.

the check in was a bit sketchy in that we were not given clear instructions on what parking level to park on to give us access to the hotel level.

Functional hotel. Accessible by tram from airport. Close to cathedral and old town. Rooms modern and functional. Good shower, kettle and coffee machine provided. Aircon did not work so slept with window open, no street noise so no problem. BBC world tv not working.

Everything about the property was fine the staff were excellent however the cooked breakfast was pretty poor.