Overall Ratings & Reviews GLH Hotel

They are misleading on the reservation requirements. It's dirty, noisy, and just unsafe for everyone. The staff let's the people there do what they want. The housekeepers are rude and do drugs.

The room was in horrible condition. The door didnt lock at all and didnt shut properly. I told the clerk about it and didnt listen to me and said the door wasnt shut all the way. Online it was advertised as a queen sized bed and it wasnt what it advertised. The bathroom was absolutely disgusting

I never even step foot in the room, as soon as I started to walk towards the room, there was IV usage, prostitution and the place was filthy and smelled like urine the guy at the front desk named Max E, who refused to give me his whole real name refused to pick up the phone to answer a third-party to give me my refund knew what was going on and knew a lot of people who were in and out of the Place, I witnessed as I tried to get my reimbursement back

This hotel should be condemmed. Most rooms are boarded up and unusable. The 1st room I was given, the AC cord was cut. 2nd room given was not cleaned at all. 3rd room given had no TV Remote, no bed or bath lines, no lights that worked. Someone elses food in fridge, and the inoperable toilet was filled to the rim with feces. There were patched bullet holes in the window, and the curtain had 3 bullet holes in it. I checked out and found some other place. I spent a bunch of money and got nothing, and you people at expedia make it impossible to call and get help or satisfaction. I"M DONE WITH YOU PEOPLE

The initial room provided had a door that would not close. The door was open upon arrival. The 2nd room had a pile of trash, only one dim working light, a toilet that wouldn't flush, no toilet paper or towels, and no working AC. You basically get what you pay for at its cheap rate

Very dirty carpet,stinky, no towels.very unsefe no remote for TV the sheet havesigarret burns

Advertisement was miss leadings, room was very much the opposite of what was shown online. The ac was broken in the first room given, went back to ask for another room, the second room had ac but the door didn’t close properly, no tv on the tv stand, and a broken toilet. We didn’t stay at the location we sleep in out car inside because I felt more save in my car then the hotel

Immediately there was a roach in the bed Staff didn’t seem to care about making it right Hotel really on the decline

Checked in around 10 pm, the room had no lightbulbs, reeked of cigarettes despite being a non smoking room, and was covered in stains. The door barely closed and when it was closed it tilted off its axis and made it impossible to open again, and there was mold in the shower. The worst part was there were stains all over the bed, something that looked like blood on the pillow, and bits of hair that were definitely not ours on the unwashed bedsheets. We checked out immediately, only to have to take a back exit because there were people blocking the bottom of the stairs that were trying to get us to come down too. Unsafe area and awful conditions, don’t recommend at all.

Didn't even stay when we saw the room. Garbage in the floor. Stains on the bed. Busted counter. Tub half full of dirty water. Stains on the wall. Looked like a crime scene

The state of the property and rooms is not at all what is pictured. Tried two different rooms: everything was dirty, including a toilet seat randomly on the floor, food left on the furniture, and marks on all the walls and furniture. Avoid this property.

I walked into the room and closed the curtains and they were slashed vanity was cracked,toilet did not flush,poop on the bathroom door frame,Duct tape above the toilet and all over.A 6x6 inch hole in the wall.I filmed it all.I walked out and the guy would not give me a refund.Homeless people all over walking like zombies and every other room had multiple dogs barking in them.

I chose to take full advantage of the 20 minute time limit to get a refund. The room that the front desk assigned to me did not have a tv, night stand, towels, soaps, toilet paper, or the internals to the wall mounted AC unit.

The pictures are not how it actually is.

This place is a 💩 hole. The first room stunk like pesticides, one of the beds wasnt made, the light in the restroom was hanging by the wires, there was no shower curtain, no towels, no bathroom tissue. So went down and asked for a different room. Walked into the new room same smell with roaches crawling on the walls. So went back down and got my money back and found a much nicer place that was actually cheaper. This place shouldn't be allowed to even be open, STAY AWAY!!!

Looked like the room was early in some kind of rehab, or maybe just intermittent partial repair. Amenities: one tiny towel, and 3 small bars of soap. And one partial roll of TP (on top of the toilet tank - not even a TP holder). The shower water could not get warmer than tepid. The hot water at the sink was somewhat hotter, but it could never get to cold. The drapes wouldn't slide (they were tied together with a piece of plastic bag, to hold them open). There was a hole in the bottom sheet that I kept catching my heel in. Missing grill on the vent in the bathroom; missing light switch cover and missing paint.

This Property is dirty, full of cocroches .Toilet was not flashing properly, Homeless were camping, walking ,chatting outside .i stayed 17 days, they clean the room once. No microwave, no door at the bathroom.

They had no rooms available the ones they did try to put me in the door didn’t lock. The doors were taped with the locks on there. The windows were cracked with tape. It was dirty. They showed me a different room as soon as the lights were turned on roaches everywhere it had no TV no sheets on the bed and it was completely filthy. The place needs to be shut down. Also I ended up not staying there.

Isaac was the ONLY decent thing about this disgusting condemned by the hour, condoms at the front gross property. I have NEVER seen anything so disgusting in my life. Transients, tweekers, psycho’s and working girls. So much dog poo, door was kicked in and all busted, STUNK, and people using drugs in the room next door!! I seriously expect a refund, we ran and slept on a friends couch!!

The room I was assigned to was nasty and dirty, the curtains wouldn't close, the tv waas missing a remote, the "furnishings" looked like rejects from Goodwill, the "bedspread" had holes in it - it was such a dump I couldn't stay in it and found another place. I had it booked for 3 nights and received 0 refund after canceling so I was out $ 377. This is a bait and switch - the rooms look NOTHING like the pictures and they have NONE of the "amenities" they claim - stay far away from this dump. Shame on Expedia for including this in their listings.