Overall Ratings & Reviews Courtyard by Marriott Cincinnati Airport South/Florence

Super friendly staff

The loveseat was uncomfortable and the bed was hard as a rock. There was no tub in the bathroom and we were not informed about that nor offered the possibility of a room with such accommodations. We were charged twice for wifi we did not buy nor use.

The tolite was not working. The chain keep coming off the handle.

Front desk staff extremely accommodating; large comfortable room and bed and lounger; easy access to I-75 and restaurants

Love the place

Great

There was no coffee provided for guests only Starbucks for purchase.

Hotel staff was extremely helpful and accommodating. Everyone was very nice.

There was absolutely no water pressure for the shower. It was a trickle. It's a good thing I didn't need to wash my hair during the stay; it would have taken an hour to get the soap out. Just terrible.

This is a super old and run down hotel. Booked a "King bed with Sofa Bed" and received a King room with disabled facilities/ bathroom. In addition the room was facing the main highway and the noise of the traffic and trucks was unbearable. Couldn't sleep. Spoke to hotel and there was nothing they could do -they really didn't even care! Super disappointed and wouldn't recommend this place.

bed was terrible, room was noisy with traffic and AC

Florence is a nice safe area. Never any issues.

This hotel is about 15 minutes from the reds Stadium which was good but the lady that checked us in was VERY RUDE. Also, the room had an odd smell. The shower door would NOT stay closed when you showered so the floor got wet. The bathroom smelled dirty. I would NOT stay here again.

The front desk employee, a gentleman, was so amazingly good and kind. The hotel room was nice size and had a small couch. My only complaint would be we had a lot of outside noise the first night well passed 1 a.m. People yelling and car honking... Kinda odd, we were on the 3rd floor. Other than that, it was really great and we would stay again.

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Nice patio area. Small cafe for breakfast and dinner only. Plenty of lounge areas with tvs

Not much, grounds dirty

feels more like a motel than a Marriott -- small sink, shower, room, barely enough room around the bed. Low water pressure. Bed was super comfortable though. Not great value for the price.

Clean and friendly

Good area and easy access to the surrounding area.