On several occasions there was no hot water, the parking was unsafe, another customer hit my car and no one took responsibility, the sink was clogged, I had to change rooms.
Josef
Business with Partner
4.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Very poor Hotel, even the Beds are falling apart and very dirty
Magdaleno
Business
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
It was centrally located. Good food.
Cheryl
4.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
It was a sub standard hotel, maybe because it was old, staff were pleasant, restaurant ok, music in lobby good
Luis
Leisure
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Muy buen servicio
Amanda
Leisure Family
6.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
The room was barely acceptable clean.
The gym was not in service which I was not notified beforehand and was very inconvenient for me, since that was the reason why I booked this place, if I had known I would have stayed somewhere else cheaper. Price was not worth it.
Victor
Business
4.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
No gym facility opened , elevator was broken and no heat water on the shower …
carlos
Leisure Family
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Very clean, personnel was very pleasant and willing to help
Cesar
Friends and Family
8.0
/10
Reviewed 109 week(s) ago
Hotels.com verified review
Friendly staff. Clean and comfortable
jorge
Business and Leisure with Friends
10.0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
Nice Area clean, safe, alot of parking
Rich
Business with Friends
10.0
/10
Reviewed 122 week(s) ago
Expedia Group verified review
I really like the cooperation of the office when checking in any dealing with issues.
Brad
Leisure with Partner
8.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
Clean, just a bit old.
Leanne
Leisure with Partner
10.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
The etiquette of the staff was excellent. The food was very good.
violeta
Friends and Family
10.0
/10
Reviewed 138 week(s) ago
Hotels.com verified review
staff friendly, hotel under renovation but really didnt hear anything. Restaurant very popular and goods food
Guadalupe
Leisure Family
10.0
/10
Reviewed 142 week(s) ago
Expedia Group verified review
I like everything
sheila
10.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
I like the large windows. I don't like the weak wifi in the room.
Steve
Leisure with Partner
8.0
/10
Reviewed 183 week(s) ago
Expedia Group verified review
Our room was “ok “. Have to admit was a lot better last time we were here. Staff were great tho.
Verified traveler
Business and Leisure
6.0
/10
Reviewed 215 week(s) ago
Expedia Group verified review
Pool had a sign about no alcoholic beverages or food and guest had all that no reinforcement about the policy also people where smoking on the pool area very disgusting… shower towels very limited only 2!!!! No instructions in how to get towels for the pool either !!!!
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 280 week(s) ago
Expedia Group verified review
Unfortunately I couldn’t go this time as I was under extreme pressure to get home (Covid19) and had to skip my stop in Los Mochis. But when I go to Los Mochis I always stay here and have had nothing not exceptional service at an excellent hotel.
Verified traveler
Friends and Family
10.0
/10
Reviewed 285 week(s) ago
Hotels.com verified review
Room was Nice, area was safe and food at restaurant was great!