DoubleTree by Hilton Asheville - Biltmore

Explore DoubleTree by Hilton Asheville - Biltmore
8.8
Very Good
From 960 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews DoubleTree by Hilton Asheville - Biltmore

Number of reviews per page
20
40
Top reviews
Gary
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall a quiet comfortable stay. Hotel was amazing!!
Vincenzo
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location
Benjamin
icon-Business and Leisure with Pet
Business and Leisure with Pet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love this place. Very clean, very friendly and helpful staff, and love the room with the couch! Would choose this hotel over any others in the area!
Maureen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, coffee was good
Travis
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent check in and area but front door and patio door could use some work (bout broke my shoulder trying to get in)
Robert
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Comfortable in general. Staff was attentive and efficiently resolved an air condition issue. On site dining for breakfast was good
Joshua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The best thing about this hotel is the staff. They are very professional, informative, attentive, and helpful. The overall hotel is nice. The room is a bit small and not quite a nice as the rest of the hotel. But it served our needs just fine. We would stay here again.
Donna
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No restaurant for lunch or dinner. Had to leave premise. This was very inconvenient, especially since I just checked in after an 8 hour drive nd was tired and hungry
Laurie
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location. We got a different type of room than what we’d reserved which was disappointing but not terrible. We just wanted the seating area that the room we reserved should have had. We’d also requested a microwave in our room and never got a response. We didn’t but the front desk about it as the hotel was packed with no vacancy and they had their hands full. Check in was not as simple as most Hiltons that just allow me to check in via the app and our key cards didn’t work more than half of the time, but the digital key was fine and we didn’t bother to spend our time or the staff’s getting our key cards fixed. If we hadn’t had the digital key we would have had to, though. The hotel is nice, very clean, the staff is great, and it’s very conveniently located. We chose it for this trip because it was more affordable than our usual place and we’d stayed there before so knew it was acceptable. We will definitely stay again, though it doesn’t surpass our usual place on our preference list.
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Alyssa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very nice but didn’t give any details such as breakfast offerings or that the attached restaurant was permanently closed. Also $75 pet fee for a one nights stay seems crazy high. Expedia mentions $50 pet fee, not $75. Need to change this. I rarely get charged a pet fee in Charleston at similar hotels. Room was quiet but entire hotel decor is outdated. Elevator closest to our room was out of order.
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anita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

i liked everything, would stay there again !
Shayna
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stay was okay. Everything was good until bed time when the people next to us were so loud they woke us up.
James Allen
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was courteous and professional. Room had carpet frays in areas( needs remod) Ptec unit was filthy!
M
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were greeted with a smile and friendly conversation.
Randy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel has seen better days. Last year’s storm didn’t help and was likely the culprit .
John
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean and nice.
Lauren
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Dingy and would not return
Baoping
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great!
Josephine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It’s convenient, hopefully all businesses will re open after the hurricane damages.especially all the restaurants bc it’s easy access to interstate too
Kerri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is a great place to stay
Number of reviews per page
20
40