Overall Ratings & Reviews Quality Inn Airport

I like

Parking was terrible. All spaces were full and couldn't find a spot. Excellent service and good breakfast though.

The breakfast was very good.

Tough area. Careful if out and about.

The hotel was good and rooms were clean and the housekeeping staff were very nice and helpful. Breakfast was great, had some good options. Pool was nice and clean, the hot tub did smell like bleach but it was still pretty good

Its in an older part of Colorado Springs

I traveled to Colorado for medical reasons, and was given a room on the 2nd floor. They dont have elevators! I was getting a surgical procedure and can't walk up 2 flights of stairs. I've never stayed at a hotel where there's no elevators, its not even in the description. So, I asked for a room on the 1st floor, there was only 1 available. Upon entering my room, I was hit in the face with such a foul musty odor, and the room was really hot, the air was not on. It was fairly gross. Everything looked clean, the bed was nice. I opened the window a bit and turned on the air to let the smell out thinking, maybe the room has just been closed off for a while? I proceed to unpack and put stuff away, I sit on the floor real quick to put stuff into the fridge, and noticed that my butt was wet once I stood up. Weird! I touched the carpet with my hands, and the entire carpet throughout the room was damp and pretty wet in some places. Thats where the smell was coming from! I go out to the front desk and said the floor was wet and that it smelled pretty bad. I was told it was shampooed 3 days prior and to open the window. I asked for a different room, there was none available. So I sucked it up, hoping the smell would dissipate. I went to read a book in the lobby. After 2 hours or so, I returned to the room to find a HUGE beetle of some sort in the bed!! The window was open, but a screen was in place. Needless to say, I left and went to another Hotel in the area.

Room smells funny. Breakfast sausage not fully cooked. Bacon not refilled. Fruit options sad. Decaf coffee always cold or not quite warm! Fresh Pillow case stained.

Nothing special and slightly overpriced for what it was. Nothing within walking distance

Staff was okay. However when checking in i was given a room got to the room and it was dirty from the prior guests. Trash everywhere sheets stripped off the bed. Lady at the front dest made it right. There was no elevators. Pool was okay no towels in the pool area the hot tub was dirty.. cleanliness of the room was not the best. Carpet was wet and musty. Looking out the window. There was trash and abandoned couches. Homeless people literally everywhere. Gas station was close super ghetto and felt very unsafe. I worried about my car getting broken into or stolen...

desk staff was totally unable to get me checked in. I arrived at 2;50pm and was told only upstairs rooms available and no elevator. I am 80 years old. I was told downstairs room would be available in 20 minutes so I said I will wait but I have a 4pm dinner engagement. At 320 housekeeping women told the desk a room was available and they asked for my ID credit card etc. Desk clerk couldnt find the room in the computer then called the housekeeper on the phone to ask why. Then I was told it would be 20 minutes again. At 5 min to three I approached the desk and asked what the is status and the girl acted like she had forgotten me. She tried to call HKP with her radio but no answer then tried to call on the phone no answer. I finally told them I couldn't wait as I had to go my dinner engagement was all the way across town. Got checked in at 6pm but I would never go near that place again.

The lady at the front desk was awesome! I wish I could remember her name. The property was great and I’d definitely stay there again!

Enjoyed the pool

Good service with great breakfast.

Very good place to stay!

Friendly staff and room was cleaned.

Staff was rude and room is not what I paid for. I reserved two queens and got two fulls

The room was not clean. Carpet was sticky and the main comforter had stains on it.

Was a nice stay but far from everything

Big rooms and awesome breakfast menu