The host at the desk was amazing, efficient and polite. Would highly recommend.

Very nice

The suite we had was more than what I had expected. Very clean and spacious

L'emplacement était idéal. La chambre était très propre et spacieuse. J'y retournerais sans hésiter.

Great location if attending conference at Rogers centre, close to Rideau Centre. Room was clean as well as common areas.

Great space with a full apartment. Very comfortable stay and close to everything

Pool area was very well maintained. Our room was beyond the excellent rating

Nice new rooms, with kitchen and laundry facilities. Good staff. Good location.

The newly renovated rooms are great

I was not satisfied with the cleanliness of the room. Although they made an effort to tidy and clean it after I expressed my concerns, I believe the rooms in this hotel require a deep cleaning. That said, the staff were very friendly, polite, and helpful.

Room was spacious and clean.

Propre, pres du centre de congres

Loved the property and our room and location. If I could offer one piece of advice if you are 3 people book the larger family room because the couch is not comfortable. The beds are extremely comfortable as was the whole suite! I would pay the extra and get the extra beds! Thanks for a great stay! We will be back. 😊

The suite was 2 bedroom with 2 baths. Excellent rooms and staff were very friendly.

Amazing

Clean and well appointed suite. Centrally located and walkable to Parliament Hill, National Art Gallery, Mint, Byward Market, Sparks Street Mall, National War Memorial, etc. nice coffee shop in lobby.

Excellent

Confortable et près de tout, je recommande fortement

The property location is great, rooms are spacious but needs better cleaning. Being a 4 star hotel, they should use quality products in terms of toiletries.

This is a nice hotel in a good location but my room was a bit disappointing. I did like that I could walk up the stairs to my room & back out into the lobby (stairs went to the 4th floor). My room was a corner room (406) with a lovely view. However, it overlooked a busy intersection & the windows are very poor for sound proofing. I was up early with the traffic daily. It was quite busy/noisy & the walls didn't seem very sound proof either. The room was really dark & the television is poorly located - very difficult to watch from the bed. Otherwise fine - bed was comfortable, room spacious, with fridge & some kitchen supplies. Staff friendly & accommodating with a late check out. Price good for location near ByWard Market & Rogers Conference Centre.