8.0
Very Good
From 1,008 reviews
Cleanliness

8.0

Room Comfort

8.4

Service and Facilites

8.4

Traveler Reviews Sojourn Suites Portland Airport

Number of reviews per page
20
40
Top reviews
Pattie L
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The day we checked into our room, we only had 2 towels, 1 washcloth and 1 hand towel. We found not one, but two cell phones in the room that were recording video (parking lot and room). Lipstick kiss mark on the etched glass, carpet in the hallways to the room very dirty and never cleaned. The same French fry staying in the floor our entire 5day stay. We requested housekeeping two separate days/times but the room was never cleaned the entire trip, though extra towels were provided. After we asked, we were told housekeeping every 4 days or on request (day before) but this was never done. I’m glad the cost was low but you get what you pay for. No amenities at all and dirty rooms and hallways.
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Mike
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, nice staff, quiet room even with the airport and traffic. Had a broken bulb in one lamp, and one tv didn’t work.
Ariel
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is conveniently located near the Airport, and the area is excellent. The room I got was big, but it needs a remodel. The rug is outdated.
Peter
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were great, the price was economical, but the building is tired and in need of a full renovation. We had (3) calls to the desk regarding non-operable equipment and shortage of supplies. The staff were great,and responded quickly, its time is about up as far as the building goes.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Found a weed/vape pen in the room. So either housekeeping didn't think it was worth removing or they fired one up.
Azim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff accommodation was excellent for a 2nd day stay.
Tony
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I'd love to give this a five, but the internet service there was un-usable. Waaaaaay too slow and intermittent for my entire 7 day stay. I had to use my cell phone and tether in order to join conf. calls for work. Property itself is not bad. A little dated, but again, not bad. It used to be a Shilo Inn, which is one of the PNW's better hotel brands.
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Matthew
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was huge, but it is on the older side and needed some repairs.
Sonam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property was decent, but the bathroom cleanliness could be better as it was not cleaned properly.
Wendy
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Checked in late and unexpected due to flight delay, staff was great and accommodating.
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked a last minute reservation at this hotel. It’s very close to the PDX airport. The room was very spacious.
Robbin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Quiet. Good bed. Spacious room
Nghia
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything ok .. only one thing .. the pillows smell bad
Robin
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very dirty and dated.
Sandra
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Clean, some maintenance needed. Price was great. Bed comfortable, I asked for 3:30 wake up call, she called at 4:20 and excuse she was busy.
Austin
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was huge for the price. There were three sinks… bathroom, kitchenette, and one by the entrance not really sure why. Two TVs, one by the couch and one in front of the bed. Only thing is the clock and telephone look like they’re from the 80s.
Joshua
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Need to clean better. The halls are not vacuumed regularly enough in my opinion. Also found spider in my room on 2 occasions.
Gina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and pretty quiet!
Erica
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Previously this was the Shilo Inn, the rooms are very spacious and enjoyable. Furniture is older but still in decent shape. Bed was extremely comfortable. Bathroom was clean, the bathtub base itself was old and very shallow. Restaurant was currently under renovation, they did offer coffee at the front desk.
Morgan
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was ok, but it smelled like mildew and you could hear everyone else around you! I barely got any sleep. The staff was unprofessional but nice.
Number of reviews per page
20
40