Overall Ratings & Reviews Grand Hyatt Kauai Resort and Spa

Beautiful property and incredible pool and lagoon.

Quiet and peaceful. Staff was very warm and friendly. Room was excellent.

The resort was nice and had all the amenities you would expect. The concierge, however, led us astray. We booked an expensive boat ride, and the concierge told us breakfast and lunch would be served and even took our lunch orders. Neither meal was served and our party (including children) was uncomfortable and hungry.

I loved the room and the staff. Much better than I expected and I did not want to leave. Hope to be back soon.

Pool

This property is very dated and expensive for what it is.

Such a wonderful stay in a beautiful location!!

Beautiful grounds

Beautiful property!!! All of the staff was helpful, friendly and caring. The room was very comfortable and the food exceptional.

We celebrated our 25th Anniversary at this gorgeous resort. Swimming in the lagoon pool by moonlight was magical.

My favorite hotel in the world

Beautiful property with great views and friendly staff!

The facility, location and staff are great. A really enjoyable resort to stay. Would return. Only disappointment is that some of the prices for meals, like the breakfast buffet, are unjustifiable and have the flavour of price gouging.

Amazing stay! Expensive place, but everything was nice and service was great.

Amazing property with beautiful views and wonderful pools.

Came here 5.5 years after our honeymoon. Only stayed one night as we were island hopping. Made me appreciate this place even more. Yes it is pricey but the staff would do pretty much anything for you. All expectations were met and exceeded. Kudos again to this Hyatt property

Staff from the front desk to the sundries store were NOT customer service stars at all, there was an undertone of job misery throughout, which is terrible to be around. I would also say that, while billed (and billed $$) as a luxury resort, this Grand Hyatt needs to do better - everything from the door to our room to the poolside chairs need some updating - it’s getting a little old/tattered. This is basically a cruise ship on land and anything besides ice and water were extra charges - FYI. Breakfast buffet was really good with so many options besides just “breakfast food”. The resort is family friendly which is great, but lots of babies and little kids through out all pools (including the “adult” pool). Overall this place doesn’t live up to expectations or price - just being honest. Kauai and it’s weather and scenery were certainly 5 stars though!

We loved the Hotel Aminities, So we will definitely be back here at the Grand Hyatt-Kauai.

Perfect for kids/family. Great experience. Fun pools, lazy river, kids pool, adult pool, slides, walk to beach.. beautiful hotel. Friendly staff. Must visit and stay!!)

Paradise! Absolutely stunning