The bathroom had a stinky clog that pushed smelly water up into a dangerously slippery puddle on the ground that stank. The lights did not turn off, so when we wanted to go to bed, we had to wait around for big worker men to stomp into the room to fix the electrical and try to vacuum up the clogged water. The hotel didn’t offer any kind of compensation, and we had to call back several times to request a move to a functioning room, which meant we had to repack and wait for approval, meaning we trekked around in our pajamas, tired and grossed out, and got zero compensation. The new room (like the first one with broken electrical and stinky bathroom flood) was claustrophobic in size, and every night when the other guests arrived to their rooms, we were woken up by chats in the hallways and very loud televisions being turned on that sounded as if they were in our room. It was a good location close to stuff, but the room and the staff reaction to the issues was really bad. Would not recommend.

Easy transportation access. The MRT is nearby. Laundry is nearby. Supermarkets are nearby. McDonald's and Starbucks are also nearby. The views from the elevators are also beautiful, just like at Hopewell. The staff are friendly and polite.

Nice hotel with retro style. Strategic location

It has an original retro atmosphere, and there's a rooftop pool, so we enjoyed a lot. It's a bit of a walk from the station, but there are bus stops nearby, and there are restaurants, small convenience stores, and a small supermarket within walking distance. There was also a stamp rally for children. We visited in February, so we'd like to return in warmer weather.

Great hotel, close to everywhere and excellent service

This is a fantastic hotel; I've stayed here three times on all three of my trips to Hong Kong.

Excellent location, clean room.

The check in process was quick, the staffs were not the friendliest but were really helpful and had good english. The room size was okay, although don't let the photos in the app fool you. Room was clean, housekeeping came everyday we stayed to tidy up the room (did not change the beddings) and prepared new towels. The AC was leaking, but still cold. Amenities were great, even provide hairdryers. We asked for another bottle of water, and they never failed to send us more. The location is great! It was not so crowded and noisy. The foodcourt downstairs were really awesome with so many choices of food and very convenient when you are tired of walking all day and starving.

This is my go to hotel over the last 15 years every time I’m in HK. The hotel has been refreshed since the last time I came here (around 3 years ago). Expect the same friendly warm greeting and service with clean rooms.

Hotel is right in the middle of Nathan Rd... Very convenient

The check-in/out process was very fast. The rooms were clean and comfortable, cleaned daily, and fully equipped.

The hotel is situated at a great location, very convenient for public transport. It was a very comfortable stay. The staff are well-trained and efficient. Breakfast is good, and there are a few food options within the hotel premises.

Room's cleanliness is well-maintained. Bus to the airport is just across the street, which is A21. This hotel is a 5-minute walking distance from Jordan B1 MTR entrance/exit.

One of the amazing hotels in Kowloon!

The room is spacious. The facilities are good. The staff cleans every day, changes the towels, and refills the water regularly.

Good hotel strategic, near 7-Eleven, near night market

Friendly staff, very tolerant, helpful. Thank youuuu

Happy to have 1 night stay at Eaton. Easy to access by MTR, and also money changers and stores are around.

Great hotel, near MTR Jordan, there is Foodhall in level LG so you can buy meals easily. We have a very good experience staying there.

All Thats goods , very2 happy and nice room