Overall Ratings & Reviews Hampton Inn by Hilton Concord/Kannapolis

The curtains were torn, the cabinet door was broken, The room was not in good order.

Hotel was nice, check in was pleasant, coffee all day and the room was clean and comfortable. Breakfast was good but the area needed a better wipe-down. Plenty around for restaurant options.

The clerk was lazy, didn’t want to assist with anything. We drove five hours to check into a room unpack and go get our shower. The toilet is filled with feces! They had one option and it was not big enough for our party. We had to locate another hotel entirely and pay out of pocket with no apologies. Coinciding with an almost adamant refusal to assist in getting my funds back, for the room. He ended up helping. We got lucky and found a room at the last minute but we didn’t get rewards from it as we always stay Marriott or Hilton. Never in my life have I seen a toilet that “passed inspection” yet have explosive Diahrrea “caked” to the inside. My daughter almost sat on that disgusting thing!! Would never recommend to anyone to stay there. EVER!

Nice hotel

Wonderful staff, will stay again in the future!!

Everything was great

I was charged $334 deposit! Would I have lost my room if I didn't have $334 to hand over? The bathroom towel rack needed repair and door hinges on TV stand would not close.

The room was overall clean, there was either mold or dust above the bathroom door. They have the refillable bottles of hygiene products and our lotion bottle was empty. There is no hand soap in the bathroom which I found disturbing. On a positive note, Jacob at check in was super friendly and accommodating.

We had to extend our stay an additional day and requested it at check-in. Foune ourselves locked out of the room because Front Desk (Josh) neglected to inform us that we would need to re-check in the next day. As a result, we were locked us out of the room.

I usually do not give reviews but this one needs to be read. This place is filthy. And the price they charged is outrageous for the quality of the hotel. Toilet clogged. AC moldy causing me severe asthma. The shower head was dirty with soap scum. The bed sheet had a dried booger on it. I cannot believe what I experienced. I booked a two night stay and checked out early the next morning because I was not going to go through another sleepless night coughing the night away. Stay away from this hotel.

There was dried blood on the stand where the tv was, the toilet kept running loudly all night and then it was clogged. And the shower kept dripping

I was in town for a medical emergency with my daughter. While making my reservation I inadvertently booked for Sunday Oct 13th versus Saturday October 12th. Expedia spoke to the agent on duty who stated that there was nothing that she could but the manager would be in on Monday. Given the circumstances I am requesting a voucher for a free night by Hampton as the room was not used and these were stressful circumstances.

The room was nice but the white comforter was dirty, there was a pink spot and other dirt on it. I unfolded a towel and a dead bug was folded in the towel. I took a picture of it. And there was hair on the bathroom floor.

My room sooo very dirty had to clean my.own room at 11:00pm when i got there with my 2 kids...Will NEVER stay there again

The place was fine, it was clean and staff was friendly. But after staying there I got a charge for $5.48 on my incidentals card. When I called they said it was a parking fee. Well they never said anything about a parking fee when I arrived. Why would this be charged to my incidental card? How do they know I even parked in the lot? They didn’t ask for any car information. This is a huge scam and is probably illegally. I was able to get a refund. But I will be contacting the BBB to file a complaint. It seems like a huge scam to steal $5 from everyone who stays there. I won’t ever be staying there again because of it.

Beds comfy

Very marginal. Definitely not worth the price. Old old rooms. Bathroom sink did not drain, no vent fan in the bathroom. Air-conditioning marginal.

Would not recommend way overpriced for the quality of the room and hotel.

We received no bedding for the pull out sofa even though we had 3 adults booked in room. Only received towels once and had to ask and just gave us two towels for 3 adults. We were there for 3 days and nights. Ask for extra pillows as the pillows are worthless we were told couldn’t get any extra. For the quality of the hotel it is way overpriced. Would not recommend to anyone.

Great