The reception staff were excellent.
But this is the second time I have been here and the staff in the restaurant have been quite rude
Jon-Paul
Business and Leisure with Children
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Fantastic staff, welcoming and patience with your basic French.
Great food and wine
Robert
Business
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Super hotel, Hotel.com wanted 45.00 for breakfast!!’ £16.00 on site direct
Simon
4.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Definitely in need of refurbishment, not the standard I expect of Novotel. Not clean, several spiders and cobwebs.
Will definitely avoid in future
dermott
Friends and Family Family
4.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
We have stopped here many times now but this time it felt a bit old and untidy in the room. Main area is great but they had work underway so there was no restaurant available and bar meals were very basic! Pizza or pizza ☹️
Patrick
Leisure Family
6.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Entrance, parking good; possible to charge the car. Well received by the reception. Staff restaurant not very communicative. Room old and smelly. Like something was burned, it was probably the hairdryer. Bed good. Breakfast good. Overall OK.
Francien
Leisure Family
8.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Great overnight stop.
Easy check in / check out.
Rochelle
Leisure Family
4.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Outdated, small rooms, no playground (even though they have pics online of a playground)
Na-I-Loth Murielle Charlenne
Leisure
8.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Ok pour moi
Behnaz
Leisure Family
2.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
Strong odour and mould smell all over the room not able to even breath! My son had a headache and very disappointed with the hotel!!!!. Not a clean bathroom. Very bad bed and sofa bed. We paid for executive room which receive dirty, inconvenient very small and smelly room. We left hotel immediately to find a more habitable place!!!
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Glenn
Business
6.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Convenient location. For my travel. I have stayed several times before. On this occasion the staff in the dining area seemed disinterested and not very friendly.
Rene
Friends and Family Family
6.0
/10
Reviewed 115 week(s) ago
Hotels.com verified review
Great hotel to stay during travel to Switzerland.
Unfortunately this time round, the heating on the room was set far too hot and we're struggling going to sleep.
Also the hotel's EV destination chargers were broken, so couldn't charge the car overnight.
Guido
Leisure Family
10.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Very neat room. Nothing special,but for the money fine.
Easy and fast check in.
William
Leisure with Pet
10.0
/10
Reviewed 137 week(s) ago
Expedia Group verified review
Nice clean room and friendly staff, it was also very dog friendly.
Graham
Leisure Family
6.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
Nice enough hotel and good price but wouldn’t say it’s 4-star. Bit tired and dated - 3* hotel at best.
Jessie
4.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
Took about 15 minutes to walk through all corridors up and down steps with small child to get from reception to room. No coffee or milk in room to make drinks or fridge to keep our own drinks cool.
Reception area is very nice and trendy but as soon as you leave that area the rest of the hotel is outdated and feels dirty.
We have now stayed at two different Novotels in France during our stay and would not stay at either again.
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Hope
Leisure with Children
10.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
Great place to stay, clean and tidy. Comfortable bed.
Mark
10.0
/10
Reviewed 154 week(s) ago
Hotels.com verified review
No complaints at all. Great service. Clean. Good breakfast.
Dronika
Leisure with Partner
10.0
/10
Reviewed 156 week(s) ago
Expedia Group verified review
Just checked in late in the night and left early the next day, overall pleasant, but the breakfast could be upgraded, because prize wise is was to expensive
Luca
Friends and Family Family
6.0
/10
Reviewed 167 week(s) ago
Hotels.com verified review
People were very nice. Only downside is the condition of the hotel (looking “tired”) with the exception of the reception area and the bar/restaurant, which are quite nice.