Excellent hotel in a great location. Good sized bedroom. To breakfast. Good bar area.

Great location, great place - exactly what we needed as tourists. Thanks again!

A very nice, clean, modern hotel on the banks of the Nervion river, which made it easy to find after exploring. Very friendly, helpful staff and a comprehensive breakfast. The bar was a nice place to chill and read my book with a glass of wine and I felt very comfortable as a single person doing that.

Upon our arrival the air conditioning was not functioning. Another room was offered. The staff was helpful. The breakfast was good but a cooked to order station would have enhanced the experience. We found the hotel location to be more than ideal. Hotel was within walking distance to just about all the major sights.

The bathroom was a wet room as the room allocated was for disabled persons and hence the water covered the entire floor. It was quite disgusting. Breakfast selection was very good. The bar had just one staff member at 4.30pm, so the waiting time to be served was 20mins. Poor staffing for a 350 room hotel.

Excellent location. Nice walk along the river to the Guggenheim and old town. Close to a tram stop. Good selection at breakfast and reasonable bar prices.

Very convenient location. Hotel is very clean and staff is friendly and helpful

The hotel is in central location, at walking distances from many amenities and stores. The personal is very helpful and nice.

Breakfast was excellent. In the room there was a minibar but it was not refrigirating. I was only keeping the goods inside below room temperature. Maintenance did not act to mend the door light of the room. Reception was not very helping. They were acting like a robot who did not speak and understand English well.

Excellent attention, very recommended

Great room, river view was nice.

It's in the walking distance to the old town and Guggenheim Museum. A scenic walk along the river. Breakfast was wonderful.

Room very comfortable and warm. TV doesn’t work too well. Majority of staff very amiable. Breakfast - wide selection, good healthy options. Hot food varied in quality. Hotel location excellent.

Clean

Excellent hotel, perfect location for walking to all areas. Highly recommended.

Great location, wonderful staff

Lovely modern hotel right on the river between the old town and the Guggenheim - perfect location for exploring the city. Lovely spacious rooms and great choice at breakfast.

clean

Great location, friendly staff and good food

The hotel was spotless and the staff were friendly.