8.4
Very Good
From 895 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews Sonesta Select Dallas Central Expressway

Number of reviews per page
20
40
Top reviews
Shirlonda
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A/C didn’t get too cold like I like it. Overall nice and clean. Blackout curtain rod was broken. I notified staff when I checked in.
Yolanda
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything went well
Laura
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean. The pool was closed. There was no breakfast. Slight humid smell to room. Super kind staff. Professional. If you do not care about a pool or breakfast. Perfect for you. Also the exercise room was efficient. Nice treadmill. Some weights. I got a great workout in!
Thuan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s very old and dirty
Giles
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It rained and water was leaking through the elevator.
Nina
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Will never stay here again. Fire alarm went off no problem but no staff communication. Uncomfortable so didn’t sleep.
Aleecia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I did like the easy check in and politeness of the staff. The room I had was right next to the area being renovated or had some type of water damage to carpet. The smell was so bad that I could not sleep. My room was immediately changed the next morning. The new room did not smell but the tub was dirty. The room key did not always work either. I was there for a total of 3 nights.
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Yessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Sarawut
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not recommended.
LaTonya
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Definitely nothing unique that I saw. There was someone in a van in the back of the hotel with sheets up in the window. The hallways were hot, doors were broken on the maintenance room, and it seemed like they were understaffed. I called the morning of my check in like 5 times and got no answer.
Donna
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lobby smelled lovely. However, the third floor had fans running apparently due to wet carpet just past our room. Smell was very musty and electrical outtlets did not hold appliance like hairdryer in place
Billy
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location. Nice place!
Cynthia
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Avoid this hotel if you value security, cleanliness, or even basic functionality. I stayed June 26–29, 2025, and had one of the worst hotel experiences I’ve encountered. At check-in, I was given keys to a room that was already occupied. When I returned to the front desk, a staff member walked with me and opened the door — revealing another guest’s belongings throughout the room. I was reassigned, but the problems continued. The key cards failed multiple times. The phone in the room didn’t work, and the hallway phone by the elevator was also dead — so every issue required walking all the way back to the front desk. The bed linens in the room were stained. When I asked for clean ones, I was handed an incomplete set and told to change them myself. The ironing board was broken. After my stay, I contacted Sonesta with a detailed summary of the issues. Despite everything, they refused even a partial refund, hiding behind a non-refundable booking policy — a clause meant for cancellations, not for total service failure. Expedia intervened but could only offer a $40 credit. This property fails on nearly every level: security, cleanliness, guest support, and accountability. I will never return, and I strongly encourage others to stay elsewhere.
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Genise
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Don’t do it!!! The absolute worst experience I’ve ever had! And the building fell apart! Ceilings fell thru from top floors because of water damage. Plumbing backed up! DONYA WAS OUR ONLY SAVING GRACE!
Abbey
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No food even though it says there is breakfast on website. Musty smell in room. Keys had to reprogrammed every day. Some water line break and they cleared is to go in but the alarm continued for 40 minutes making sleep unbearable. So so condition. Pool area was too gross to go in. Two thumbs up though for housekeeping. They don’t clean if you are there less than a week but they made sure we had clean towels every day.
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Yevgenya
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Over all the hotel was good. The pool was very outdated and not very pleasant looking, cracking everywhere, dirty. The products used in the bathrooms were disgusting, the shampoo smelled so bad, i hope they change suppliers if that's the issue and hopefully not just rotting product due to being old. The breakfast was not open, luckily we did not plan on eating there. The 5am fire alarm was not a pleasant experience but nothing the hotel could have done different. Location was good, next to a grocery store and CVS. LYFT/UBER picked up with no issues. Hotel personnel were wonderful and helpful.
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Eron
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ok stay, need to fo a better job cleaning in between visitors i must say
Miles and Lowenna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We went to this hotel after another was a disaster. This was everything the other one wasn't. We would definitely stay here again. Absolutely wonderful. Only improvement would be an included breakfast but we were able to get some easy options from Walmart for that.
Temka
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms had a mold mildew smell
Colleen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our rooms were very dirty. This hotel needs a makeover. Plumbing issues, dirty walls in shower, dirty fridge which didn't work well. Holes in carpet, furniture and walls. Pool area needs all new chairs. It was gross. Had to stay there for a volleyball tournament. However, the staff was very nice and I felt bad for them.
Number of reviews per page
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