Overall Ratings & Reviews Residence Inn by Marriott Atlanta Airport North/Virginia Ave

When I booked my stay it was for two nights, and I booked a room with a roll in shower (accessible and with handrails). When I arrived the hotel had two separate consecutive one night reservations, in a second level (no elevator) room that did NOT have an accessible shower. We were required to check out and back in, though not move rooms for the second night. The rooms were clean and comfortable, the staff was professional but I wouldn't say "friendly" and never smiled..... unfortunately they could not accommodate the accessibility booking that we booked and had prepaid. Had we gotten the accessible room we booked and prepaid, I would have had zero issue with this facility.

I loved the hospitality of the woman who checked me in. In general the hotel is nice. I loved the privacy, 2 bedrooms 2 bathrooms, kitchen area. However, there was no housekeeping, we took out our own trash. I'm not sure if that's how it's done at an Inn? They need to do a better job of wiping bathroom and bedroom doors for filth from previous patrons. Also the entrance door was pretty stained. Other than that, I'd go again, I'd just have to spend the first day wiping down all surfaces.

The bed was very comfortable, room was very clean. You can tell the establishment is working to keep everyone safe and proctected from covid 19. Loved the kitchenette area fridge worked amazing.

Very clean and quiet. Room are spacious and stocked with everything you need

Evathing was great and the works was nice

Love the apartment setup & fully equipped kitchen

The staff is very nice and polite I really like coming there

Overall the property was decent. It could use a few renovations but nothing too major. Staff was welcoming except one lady at the front who checked me in. But overall, good stay.

I like the staff they was nice I can say what I don’t like because it was nothing wrong

Room were clean, staff was friendly. Location very convenient. Overall I was pleased. Rooms were smaller than I expected, but I was pleased that it was a 2bedroom/2bathroom apartment. Perfect for two couples.

Bed was not comfortable, could hear people above walking, there is not a shuttle to the airport and back as promised when we booked. The breakfast buffet also was not available. We felt the price was more than the level of comfort.

We booked this hotel because it was listed with 24 hour airport shuttle. The hotel currently offers NO SHUTTLE SERVICE! We spent over $30 on rideshares. The air handler intake filter had a last changed date of 12/25/2019!!!! No shuttle due to Covid. Towels given to us in a bag due to Covid. To go breakfast due to Covid. However an absolutely filthy air filter during Covid is perfectly fine?? Well, okay then....

Everything the staff was nice room was nice and good relaxing time

I’ve had better stays but this time my door was hard to open & my tv was not working

Just a great quiet environment no hassle check in or out....

Amazing!! Literally your own little apartment! Easily the best hotel I’ve been in

There were someone’s dirty socks in little balls just inside the door behind a side table. The shower drain was plugged so water couldn’t drain.

Overall everything was excellent. We loved our spacious room. We were able to get a fire log onsite for the fire place. The only small thing is we needed extra trash bags and they were out.

TV didn't have HDMI cord, so I couldn't watch television at all. Dresser drawers in terrible shape, top one refused to stay closed.

Front desk staff was very rude I’ll stay there again