Overall Ratings & Reviews Best Western Alamo Suites

Good place

Just stayed one night as a quick stop to see the Alamo. It was convenient to downtown and the sights. No frillls room but clean and maintained. The breakfast area needs a lot of work. It is set up poorly causing congestion and awkward seating. The food could’ve been ok but things weren’t working- like the yogurt machine. They just need to rearrange for flow.

No complaints, quite decent. It was clean. Customer service was good.

I loved the property!

Overall stay was fine and comfortable. However, parking and entry into the hotel wasn’t the best. I was traveling with my elderly mother and the parking (mostly all to the back of the hotel) and closest hotel entrance to the parking area was inconvenient.

Not tourist area

Our cards stopped working. Our room was not the cleanest.

I understand it’s an old property but should be renovated by time to time . The minute we entered into our room , a very bad smell ( like pee) was there . It must be from the old carpeted floor. The front desk attendant was very good and professional.

Family trip. Hotel was an older hotel but well maintained. We reserved 2 king beds with sleeper sofa. We got a loft room which worked out great. There was a bedroom with king size bed and 1/2 bath upstairs and a bedroom with king size bed and sleeper sofa and full bath downstairs.

Proximity to various places 6 to 15 minutes.

Great

I have to say I was definitely pleasantly surprised. The hotel is close to the River Walk. Everything was so clean! The staff were terrific and so helpful. The breakfast wasn't too good as far as options and taste. The only negative thing besides breakfast was the bed had a hard mattress and hurt our backs pretty bad. I don't know if all the beds are the same but if they are that would be the only reason we won't go back. Most Everything else was fantastic. Even had an indoor pool and hot tub.

My vehicle was broken down and it was the weekend. I had to rent another vehicle to get home. The manager allowed me to keep my vehicle on the property until the repair facility could tow it. VERY helpful!!

Enjoy my stay.

Everything was fine. The room was comfortable and spacious.

Small parking lot

5 STARS ALL THE WAY. Great location, clean, spacious, good breakfast, great staff!

Friendly staff and clean room. Lots of repeat travelers

Breakfast was delicious. Room possibly not used for a few days. Dead ant on first bed. What looked like bugs in pullout couch. Quick vacuum of the pullout bed should do the trick. Bathroom very clean. Wont let me add photos. Happy to email them.

Very much