A shout out to the great hotel - clean, comfortable, very friendly staff, and ideally located just off the old city centre. Our suite was spacious and modern, and everything we needed was within a walkable distance.

Hotel and room excellent. Very dog friendly and I could have breakfast with my dog

Nice enough hotel, reception staff are friendly, cleaning staff also friendly but some of the restaurant and breakfast staff are more interested in chatting to each other than taking care of the customers. Also the breakfast cook has an amazing way of not seeing people waiting to order, even though i was in her line of sight multiple times, it appears she’s too busy to deal with customers. Apart from that, rooms are nice, modern and clean

Great staff, nice room.

The staff was very helpful, welcoming and kind. We did not expect such a sumptuous breakfast and the waitstaff was also very professional and helpful. The location of the hotel is great.

Picked this hotel because of the pool and the option I was given via Expedia. I paid much higher than I wanted to pay but felt it would be beneficial to have a swimming pool experience only to be told the pool was shut and Expedia do not make this clear at this time of year. Also the front of the hotel is having construction work and there Was NO notice of this work and I was placed in room 318 right opposite a construction materials lift or elevator which was really noisy & started operating from 8 am until late and literally sounded like a jet plane taking off every few minutes which prevented me from working in my room, when I asked to be moved I wasn’t given any real other options and if I’m honest The attitude of many of the reception staff was very disappointing and it felt like any requests or questions seemed to be an inconvenience for the staff or they appeared to be annoyed they were being troubled by a guest of the hotel.

Great breakfast variety. Room met basic requirements for single night stay.

Our stay at INNSiDE was truly exceptional. The hotel is absolutely unique. It is modern, artistic, and unlike anything I’ve ever seen before. Every corner has thoughtful design touches that make it feel special and welcoming. The staff were incredible from start to finish, kind, professional, and genuinely helpful with every request. You can tell they take pride in what they do. The rooms were spotless, comfortable, and beautifully designed. If you’re visiting Zaragoza, don’t think twice. This hotel made our trip unforgettable!

The property was onder contruccion

Area in front of hotel has major building and road repairs being carried out so access to hotel is limited. Rooftop bar and pool are closed. Dined in hotel one evening and despite the restaurant being COMPLETELY empty we were seated at a table next to the entrance for a conference which was being held that evening with a constant flow of staff and patrons entering and leaving. All in all a disappointing experience Had we been made aware of rooftop being closed and the repair works being carried out we would not have booked the hotel.

Nice enough, but restaurant/breakfast staff are more interested in talking to each other ,than dealing with hotel guests

Muy buen hotel cerca de un parqueo bajo la calle limpio Buen desayuno. Personal muy atento.

Convenient to historic Zaragoza area.

Good Morning, We had a nice stay - staff was excellent Room was too small. We would come back. Thanks

Lovely hotel overall. To my delight I was able to check in a little early which was fantastic. Rooms are great, spotlessly clean, although did feel a little dark at the back of the property. Pool is very nice but make sure you are given a band at check in as I had been there for some time before being called out Infront of the entire rooftop for not knowing anything about it, which was a little embarrassing. The restaurant is fantastic, food was amazing. Highly recommend the steak! Location is great, very easy to find.

Superb room. Comfortable, spacious and with excellent in room facilities.

Great hotel,

A very good central location, fantastic comfortable bed and helpful friendly staff, nice mini bar selection. A little disappointing that the pool bar was closed in the late afternoon between approximately 16:00-18:00

Lobby looked like the food court at a cheap american mall

There was a construction going on in the hotel and they had scaffolding covering all the window rooms with workers constantly passing by, meaning that the curtains must be closed at all times to have privacy. This was not communicated in advance, and upon complaining they offered no solution or compensation whatsoever. Total disregard for the customer.