Overall Ratings & Reviews Sheraton Suites Market Center Dallas

Limited access to entertainment activities like shopping , dining options tourist activities

Great experience! Staff was fantastic!

Check in was bad. Really bad. I deleted my app is was that bad. Never again

Good location for activities and easy to get too

Great times and a good stay!! Thanks

I will stay there again if the opportunity presents itself. The towels could work better but the bed and pillows were very comfortable.

I attended a 4 day Event at Hilton Anatole and liked the convenience, privacy and how quiet it was. Their breakfast buffet was great.

Enjoyed our stay at the Sheraton suites in Dallas. It’s an older building, but in good shape. Customer service is the best I have seen so far of traveling with family. The kids liked the pool, while some of the family had gym time. Thank you Sheraton suites for make our stay pleasant.

The common areas are clean but the pool was murky green. The room was musty and dusty. The outside pool was closed. The online pictures were deceptively displayed.

Ice machine was not working , shower head kept leaking all night . Shower curtains were brown and dirty . Floors were sticky and did not looked mopped or clean . The 9th floor were my room was at on 937 smelled horrible

They charge you to self park outside of that staff and amenities are great

It was a decent hotel the staff didn't seem to like to help much called 3 times for towels never got any. Seems like they didn't want to clean rooms unless asked too for the price I expected more

They made me pay to park. What hotel doesn't get people driving in? Why after paying my hard earned money to stay there do I have to pay to park at the hotel I paid to stay at?

The room was smaller than I thought and it was hot. I went down to eat and was ignored for a minute. the man seemed annoyed and said the kitchen is closing.

The entire reason I booked this hotel, was for the indoor heated pool. I called the hotel to make sure the pool was heated and was told that it was. The pool was so cold that nobody in my family of 4 could get into it. I could have gotten a cheaper room at one of the 3 hotels next door, but chose to stay there for the heated pool. Also, this was the loudest hotel room I've ever been in, and I travel often. The road noise from the I-35 freeway was insane. The glass on the windows and patio door must be the thinnest glass possible. None of us slept all night. And, the traffic never stopped, no matter what time of the night.

There was no hot water, the bath tub dripped all night and the electricity was off.

I booked this hotel to celebrate Valentines and the photos seem to be good, the rooms looked clean and the view was good. But as soon as we arrived we knew this was going to be bad experience. Our floor looked old and had a weird old smell to it. We get to our room and same thing just seemed dirty and smelly. The toilet paper was full of some kind of paint, the bathtub was so dirty, paint from the wall was peeling off a d the sink was clogged, me and my wife were about to just leave and get a refund but it was already late at night so we decided to just stay but we ended up leaving so early because it was just so uncomfortable and then they didn’t want to give me a refund so it was just a horrible experience, would not recommend.

Great

Enjoyed my stay and loved my view of the city. Thank you!

The sink was clogged, toilet didn’t flush, the sheets were stained