8.8
Very Good
From 946 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Prince Hotel Hiroshima

Number of reviews per page
20
40
Top reviews
Lauren
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had high hopes for this property as they made a big fuss that the G7 was held there a few years ago. It is on a small island south of town, which takes 25 minutes or so to get to from the train station or locations downtown--get ready for some cab rides. The area around the property was beautiful, and it's next to a national park that you can wander in. It also has its own ferry to Miyajima, which was a great resource. Now for the bad. The rooms were SUCH a let down. They were super small and cramped. Everything was how they left it from the 1980s or earlier. The bathroom was like an airplane bathroom, complete with a plastic door. We walked in, and there was a chunk of hair on the shower wall, and the drains were clogged. The bidet was also not working. We called down to have the drain and bidet fixed, and they said they came while we were out, but nothing appeared fixed when we used it. The towels smelled like fish, so perhaps they were washed with tablecloths? The staff were very nice, but rather clueless. The food was disappointing as well. While the breakfast buffet is at the top of the building and the views are gorgeous, the food was a little gross. There was no real room service either. It was all prefix meals that were a fortune and very few options. Out of the 4 locations we visited in Japan, this was by far the worst hotel experience. Do not recommend.
Read More
Arkadiusz
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Super friendly staff! Cozy and beautiful views! Highly recommend to guests of all ages! 10/10
Mary Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed 2 nights and this place was huge and reminded us of a Vegas hotel lobby with a giant water feature that was lit up. Check in was easy and she answered all our questions. They have a travel centre behind the front desk which we used to book a speed boat to Miyajima island. Highly recommend doing this! Thy have inspire convenience and gift shop and a bridal salon if you’d like to plan a wedding onsite. Beds were comfy and the showers had good pressure. We ate at one of restaurants and we had coffee on the upper floors to catch the view. Our room was a sea view room which really was lovely. I even walked to the back of the hotel to look at seashells that washed up and saw other kids doing the same. I asp shopped at the clothing stores as part of the complex as they have some unique items. Stay here- you won’t be disappointed.
Read More
Frederic
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel outside of the city if you're looking for a little break.
gerardo
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very kind staff
Spencer-Grace
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a fantastic stay at the Grand Prince Hiroshima! From the moment we arrived, the shuttle service made everything seamless and convenient. Check-in was quick and easy, and we were immediately impressed by how clean and beautiful the hotel was. Our room offered lovely views of the water—truly a peaceful and scenic escape. One of the biggest highlights was the phenomenal ferry service directly from the hotel to nearby islands, including Miyajima. It made exploring the area incredibly easy and memorable. The top floor was the cherry on top—breakfast in the morning was delicious and relaxing, and in the evening we enjoyed drinks while taking in the panoramic views. Highly recommend this hotel for anyone looking for a comfortable, convenient, and scenic stay in Hiroshima!
Read More
Susan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good hotel with friendly staff. Breakfast catered for all tastes and the other restaurants we used were very good too.
Eugene
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Run down hotel, located far away from the city. Vip Lounge is a joke. I would not recommend staying in this hotel unless you want to see where G7 summit was.
Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place
Christopher
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent hotel. Definitely would stay again.
allysa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We loved that the room was so spacious. The staff was so great , accommodating & understanding. We wanted to stay an extra night but had to cancel last minute. Definitely going back again !
Joice
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very old hotel and facilities are all bad, communication is a problem and staff is not able to speak English. Location is not convenient and shuttle bus to JR starts late and close earlier.
Bryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This was a great place to stay and although a little bit away from the city centre it was easy to get to where we wanted to go and the outlook was fantastic and beautiful.
Jodi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean, comfortable room with a beautiful view. Only complaint was in the hotel description it listed laundry facility but the hotel offered laundry service for a charge
Neal
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Despite the rainy weather, we really enjoyed our stay at the Grand Prince Hotel Hiroshima. Easy access to the ferry transportation to and from Miyajima Island was a definite plus.
Evee
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything was amazing ! Only thing was there was no laundry services for people on short stay , yet the details for the hotel says laundry included . Otherwise it was amazing and I can’t fault the place
CHI MING
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very good service
Nadia
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely hotel. Lots of dining options. Beautiful views. Relaxing thermal bath and relaxation room. The proximity to the ferry to Miyajima Island is extremely convenient .
Prassanna
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Never been to a hotel where I had to pay to use the gym, ¥2100 for no rack and free weights up to 20kg. Breakfast was very limited and we were there around 9am, closed at 10:30. Lots of other little issues that could’ve been better. Felt like a lesser hotel disguised as a fancy place. Stay somewhere closer to the heart of Hiroshima.
Read More
Kurtis
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing staff, very helpful.
Number of reviews per page
20
40