8.4
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews Lancaster House

Number of reviews per page
20
40
Top reviews
Kenneth
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean. Very friendly staff who were always ready to assist.
Barnes
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

El personal fue muy bueno. El personal de recepción y del vestíbulo fue excelente. El personal del desayuno fue excelente, especialmente la chica joven. La chica de la limpieza del quinto piso fue excelente: eficiente, educada e hizo un buen trabajo. La principal preocupación es la seguridad de las lámparas de noche y el secador de pelo. En Inglaterra se considerarían peligrosos. En resumen, una buena estancia de tres semanas. Gracias. Staff were very good. Front desk and foyer staff very good. Breakfast staff excellent especially the young girl. Cleaning girl excellent. Efficient, polite, did a good job. Main concern is the safety of the bedside lights and hair drier. In England they would be classed as dangerous. Overall, a good three week stay. Thank you
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Pst.Manuel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

La gente muy servicial y atentos gracias por todo
Yanko
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

La habitación
Olga
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was good
Jorge
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good
Carmen
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good
Joshua
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff were so friendly. Excellent service
Ralf
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was massive, however, first time ever I had to make my bed in hotel 😅 I don't mind but it was strange to arrive to a room with pillows and covers on sides. The parking is super disorganised but I'll let it slide
Adriana
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This hotel needs renovation and more people specially at the restaurant
Yasmin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was above and beyond our expectations, whenever I have the pleasure to come back to Bogotá, for sure I'll stay here again, the staff, the food, location, the room, everything was excellent. I highly recommend staying here.
jeremy
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Decent for ocean front at affordable rate.
Matthew
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I really wanted to give this place a 5 star review because it was a great location and spacious. It had a kitchen, living room, and bedroom as well as a huge patio. Everyone was extremely nice. Water pressure was phenomenal and great hot water. The reason for the 4 stars, was the bed was extremely uncomfortable. Almost as if it was really old. It had a lot of sag in it and actually messed up my back and hips. I had to see a chiropractor my last day there because i was in so much pain due to the bed. If they would update the beds this place would be perfect. Also investing in a smart tv would be great, i don't watch a lot of tv when im on vacation but i doggo like it in the evenings and also to watch my sports teams. Other than that i would highly recommend them if they updated the beds. But i wouldn't stay here again unless i knew they were updated. Maybe it was just my room but i doubt it. I was in Rm 207 if that helps anyone.
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EDUARDO JOSE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

El hotel esta muy bien cuidado y en una ubicación maravillosa para acceder a todos los lugares que se desee. El desayuno puede mejorar en relación a la variedad de los quesos y carnes frías. Tratar de colocar un hornito para calentar los panes que no van al tostador. En general el personal muy amable y atento. La pasamos excelente.
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Cesar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room was not what I expected, felt dated, not the best view, breakfast felt very limited options. Staff was very nice and attentive.
Fausto
icon-Business
Business
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Es un apto., no está bien para personas en sillas de ruedas y hay mobiliario que sobra o es muy grande. La comida está bien, el personal es amable y cordial. No atienden muy eficazmente, pero intentan resolver de la mejor manera. Lo de baño accesible es terrible y cuestiones con la usabilidad.
Jaime
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent
Osman
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I highly recommend this place for first-time visitors to Bogotá. It’s located in a safe and convenient neighborhood. You will have internet access, TV, a sauna, jacuzzi, a small gym and a 24/7 room service. You can easily get around the city using public transportation, or simply order an Uber or taxi right from the front of the hotel.
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Daniel
icon-
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great staff. Nice and friendly
Maria
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was Clean and the Staff were friendly. Good service!! I highly recommend!! Thank you so much for what you did for me!!
Number of reviews per page
20
40