Overall Ratings & Reviews Kresten Palace Hotel

My experience wasn’t the greatest it felt like if you weren’t white you weren’t treated well

The bus stops right outside the hotel were useful for getting to and from Rodos cheaply rather than relying on taxis. Also theres a taxi rank right over the road should you need it. Theres also supermarkets/ tavernas/ pharmacies in a walkable distance away should you need then. Staff were really helpful and welcoming, room was clean but could have done with a few more toiletries in the bathroom. The fridge in the room was a godsend for storing water!

A lovely hotel with great buffet breakfast each day. Facilities were super with a great pool and access to a beach. Good location very central to Rhodes town and Faliraki.

The location was very good, beautiful sea view from room. Great pool and pool area to relax. The room was spacious and comfortable however it was not clean. The room had not been cleaned properly with rubbish still in room from previous guests and cigarrete butts left on the patio in ash tray and stuck in the wall between bricks. We asked reception for room to be cleaned and butts removed from patio. The room was cleaned but the cigarette ends remained for the duration of our stay.

The resort it beautiful, Unfortunately the breakfast is really bad both in terms of choice and quality. Lunch and dinner is better, this morning before we left there was a lady filling 7 used water bottles from the water machine in the buffet and touching the tips of the machine with her bottles staff saw her doing this and nothing was said. So unhygienic.

If you like peacefully hol it’s perfect,out of city buzz

Such a shame that hotel lets itself down with reception and dining staff who are cold and unhelpful, rude too. Free WiFi in the hotel but charged per device if you want it in your room. You have to pay for the safe too. Breakfast was nice. Great entertainment crew and enjoyed the pool vibe. Few nice restaurants nearby on foot otherwise getting a taxi or buses into town is tricky - buses are full and taxis don’t stop so be prepared to wait a while. Won’t be visiting again and wouldn’t recommend this hotel sadly.

The dining options could have been better and more varied. The general sea view rooms were very average. We had to upgrade to deluxe rooms with pool access which were much better.

Beautiful property. Lovely swimming pool. Friendly and helpful staff. Quick check-in and check-out. Delicious breakfast and dinner buffet. Lunch by the pool was delicious too. Good cocktails at reception bar and pool bar. Bus stop out front of hotel made it easy to go to Rhodes Town inexpensively and quickly. I would gladly stay here again.

We have chosen probably the best room on offer, swim-up with access to a private swimming pool and room was all right and comfortable, however swimming pool was freezing, they don’t heat up the water. Breakfast was included, but it was very mean, food of average quality, awful coffee and oversweeted juices from a concentrate. Instead of eggs/ommelette station they had a “mountains” of prepared omelette which is more like 3 stars hotel and they advert them as 4 stars. Dinner - buffet style with average and oily food, less tasteful than you would expect at 4 stars hotel. At the checkout I was offered to pay part of someone l’s else bill which was charged to the room 3 days before I checked in, disgraceful and unforgivable, I did not receive even sorry.

This hotel is very nice, entertainment staff is so nice and fun! Reception staff not so nice. They will literally rinse your bank accounts out, so expensive, food was not so nice.

This property is a great value. The breakfast was good and the pool was spotless. It was an easy walk to the beach. The only downside is lack of Wi-Fi available in the rooms, and even if you paid for the Wi-Fi, it does not work for iPhone or iPad products. Otherwise, WiFi can be reached in the lobby and on the grounds.

We lovef the hotel. Our room was great with a wonderful view. Very spacious. Rania at the reception was really helpful. The bar was lively in the evening and the pool was great during the day. We rented a car in the hotel and conveniently went around the island. Great location, great room and great staff!

I really had good impression of the hotel , staff very nice friendly location perfect I went if all family we had good time

Good points were staff were very helpful and pleasant.The hotel was spotlessly clean. There was constant hot water. As we were there only for bed and breakfast I can only comment on that but breakfast was excellent with a huge choice of food. The pool restaurant was satisfactory and again the staff were very pleasant. Bad points. There was no wifi except in the lounge, bar and reception There was no mobile signal in our room which was a big problem . The pool though beautiful to look at was very slippy. The bath in our room was dangerously slippy [ having a shower I nearly knocked myself out]. Our room was miles away from the restaurant and involved two lifts and several steep climbs and some very dark long corridors. There was a very steep walk down to the pool which was very difficult for me as I suffer badly from arthritis. As I live by the sea I chose a room with a ''garden view''. The'' garden'' consisted of some parched weeds and two bushes immediately outside our patio[we were on the ground floor of a large extension]. The whole hotel had a dated aura . It may well have been a 5 star in the 1980s but I reckon 3.5 is more its level now.

The Kresten Royal reception staff could not have been any more unwelcoming. She genuinely seemed like she would rather be doing anything else other than checking in guests. Again we are asked for a 'hotel voucher'!? Passport handed over for reference and I notice they're being filed away. No chance! I explain that I will not be parting with my passport. This did not help improve the mood of the receptionist. We were literally situated in the basement. Huge, dark echoing corridors that were quite frankly surreal. Also, be careful of the lift doors as they have a tendency to close on you leaving you with bruised arms. Think travel lodge / hostel. Plenty of pine colored basic furniture and twin beds pushed together. The bathroom was no better, moldy sink and 'spa' bath. We chose not to use the spa bath. There was however a large patio, the downside being that it also home to ants the size of a small car. The hotel is just plain weird. It's like an unfinished project. Internally it's huge, marble everywhere but on the whole empty. It's actually a bit spooky in a way, especially the floor we were on (0). It seems that they have scrimped on the little things that make a hotel, a hotel. Bland and boring best summarize it. This assumed scrimping makes even more sense when you see the hotel maids using supermarket trolleys to move their cleaning equipment around complete with the money slot! A real touch of class that until our stay we had never witnessed anywhere before!!

The hotel could not honour the booking because it had suffered an extensive electrical failure. I was transferred by arrangement to the hotel next door, claimed to be of equivalent standard. However, there was an overwhelming sewage smell in the area, thanks to a main drainage failure. The replacment hotel, supposedly four-star, was not great, with tired room decor and a mediocre breakfast. Obviously the Kresten Place were trying their best to cope, but had limited options.

It was very nice! They upgrade us to Arion with our on pool.

Hotel absolutely 5 stars, big problem with high speed internet which was only in lobby from time to time and slow. Food experience totally horrible. We struggle to pick some food which we were able to eat.

The rooms may be in need of some revamp, however this is a pretty good hotel. I stayed here with the family (2 adults and a 2 year old), on a B&B basis, even though we ended up eating lunch onsite almost every day. The room was big and clean!! The whole experience was very nice. The breakfast was really rich in options, and the quality fantastic. The pool lunch was also very nice. The pool is huge! Split in two sides. The one side ranges from 10cm to 50cm depth, just great for young children. The other side is good for adults. The beach was lovely and was typical of beaches on the island, no white sand. There was a charge for loungers but you can take mats and towels. Great area for snorkelling with plenty of fish. Would have been even better if there was a wifi service in the rooms. The only wifi available was in/around the hotel lobby. Sometimes it worked from the room balcony. However, at peak times, it was very slow. Best times to use it was very early in the morning, or during the mid-morning hours.