Overall Ratings & Reviews Hampton Inn Provo

We have stayed here many times. Rooms are very comfortable and clean. Good breakfast as well.

Excellent customer service.

Great! Thanks for allowing pets to stay also!

Unfortunately they were in the middle of construction and it was difficult to find the entrance which was in a side door and down a hallway. The side door was propped open when I arrived around 10:00 p.m. This was a little concerning for the safety of the people staying at the hotel; particularly since you had to walk past a whole row of rooms to find your way to the front desk. Also, could not have been very quiet. I have stayed here before, it's a nice place, construction is inevitable, I can imagine hard to keep clean. It just felt creepy and dirty this time. The staff was wonderful and kept cheery despite being in a work zone and that inconvenience. Not enough parking due to construction company's equipment everywhere so had to park at another hotel and walk over . Look folks, this is a nice place ...usually and I'm sure after the construction it will be even nicer. Just some major safety concerns during this stay due to construction.

Other than paying to park, hotel was centrally located. Walking distance to a lot of wonderful restaurants.

It was alright the shower took a very long time to get warm and the shower head was broke. The pool is ice cold and my child would not go in. Bed was a bit hard but other than that it was a good stay and the front desk staff was amazing

N/A

Friendly staff

Rooms definitely need updated. But the stay was good.

The front desk gal was super friendly and helpful which makes a big difference from the very beginning. The room was nice and comfortable. Loved being given the option of location of the room as well.

There was dog poop on the floor of our room when we arrived!

Newly remodeled room. Excellent service at front desk during check in!!!

Very disappointed in Hampton. Usually I can depend on Hampton but they need to step it up here. Very badly needs updated. Very bad smell and run down furniture in lobby and breakfast area.

Love this place

Room HVAC did not work. Room would not adjust to either the thermostat or the controls on the unit it self. Room was very uncomfortable, either way to hot or cold.

It was a nice stay for the night, half way between my travel.

We had a great stay with our dog. Easy access to taking our dog for a walk. Room was clean and comfortable. Staff was very kind and helpful. If I go to Provo again I would stay there. The only thing that would’ve made it better was if they had more luggage carts. They only have 2 that were being used.

Good location and walking distance to restaurants

We refused to accept given room. Had it last year. It is for ‘disabled people’. Desk attendant told us that we had no choice as this is only room Expedia & Hotel management would give us. This is a very negative process by Expedia & management. Finally given different room.

We always stay here when traveling between AZ and MT and have never had a bad experience. We’ve probably stayed here 10 times. I don’t think twice when booking our room. We have a cat. It’s a pet friendly hotel -but very clean. So whether you have a pet ir not, this hotel is a great option - and right off the highway if you’re just passing g through.