Overall Ratings & Reviews West Palm Beach Marriott

We liked the shortish walk to downtown shops and restaurants. We also enjoyed the convenience and quality of the on premise restaurant. That was about it. We paid $1800 for 3 days. Everything was ala cart and even by testament of the ppl who work there…”a rip off.” $5 for a small bag of chips. $22 a day for parking, $5 service fee for “included” room service. If they can up charge you, they will. Only one of the three elevators worked 2 of the 3 days we were there. You need your key everywhere you go in high crime west palm beach. The pool gates lock behind you. The elevator needs a key. Both entering and LEAVING the parking lot…yup, you guessed it…you need your room key. This was a bucket list trip with my son that I opened up the pocket books for a rich life experience. The rooms were nice but nothing special. I guess rich life equals how much can we exploit from our guests. I would never stay here again at this price. No way no how.

This hotel is my favorite place to stay in Palm Beach. Great location and the staff is great. They have good dining options. Very clean and quiet.

Great place walkable to the downtown area bars and restaurants. We had a very nice room with a view of the lake. Staff was very friendly and helpful. We love the area and will stay here again!

Customer Service and hotel ambience was wonderful. Location was perfect and the htel provided shuttle to and from the airport. However, the gave me a room by the elevator which derived me of sleep throughout my stay.

Temperature control did not work in the room. Shower ceiling was disgusting. Elevators were mostly broken-out of service. Worst marriot I've stayed in.

Noise from highway nearby and local construction did not make for an enjoyable experience while lounging outside

The chicken wings in the Bistro were great! All the staff very attentive and we had great service and comfortable beds.

Refurbished but still an old hotel with layin tile ceilings some refreshed not new. Door frames to service doors gouged and tired.

Great location. Easy walk to shopping, restaurants, night life.

Awful stay had to checkout the first night there so noisy and rude staff

Safe, lovely, and quiet! Clean and orderly

the ac didn’t work at all in the elevator and room didn’t get cold

Great people working at the front desk, yummy food at the restaurant

The first room we stayed in had a malfunctioning fire alarm speaker that ticked incessantly. The second room they moved us to was dirty had mold and smelled like a basement. I would not recommend staying here.

Classic functional hotel, a bit worn out. Very good pool. Paying for wifi and parking (in such a place) in 2025 is frankly hard to accept