Overall Ratings & Reviews Radisson Plaza Hotel & Suites Kalamazoo

Didn't like the construction

Everything was great! Clean, quiet, lots of food options in hotel and also in the surrounding area.

Excellent Hospitality 🙂

Had one snafu with parking that nice young man Tom at front desk took care of quickly after the first desk person say that she could not. Otherwise no complaints. The food for our conference was good

Housekeeping never cleaned my room. I stayed for 2 nights and needed more towels And needed the trash changed.

Radisson in general is a lovely hotel. Location was nice and self parking was easy . We were traveling with a baby and they were nice to put a note on a room to allow us early xhsxk But there were some reallyfrus

Overall we had a wonderful experience staying here. Will definitely stay again.

Beautiful and clean place to stay. Right in the heart of downtown Kalamazoo.

I recently stayed at the Radisson in downtown Kalamazoo and wanted to share my experience. While the hotel has potential and is currently undergoing renovations, several aspects of my stay were disappointing and need improvement. To start, the pool area had only towels available, which was inconvenient. The adjacent locker room was dirty, with very worn toilet seats, and the toilet paper dispenser actually fell off the wall while I was trying to use it. A particularly frightening moment happened when I went to use the feminine product dispenser. As I turned the handle, the entire left side of the unit detached from the wall and almost hit my two-year-old in the face. It was a very scary situation, and thankfully I was able to catch it in time. I understand that the hotel is under renovation, including the lobby and Burdick’s restaurant. However, it would be helpful to better accommodate guests during this time—perhaps by extending Starbucks’ hours or offering a texting service for simple guest needs. For example, we had pizza delivered and had requested plates and napkins from the restaurant, but those were forgotten. With limited dining options and renovations underway, some added convenience would go a long way. I also called the front desk to request two additional bottles of shampoo and conditioner after using the pool so I could wash my little ones’ hair. What was brought up wasn’t what I asked for, and the conditioner that was provided was terrible & not in room.

We enjoyed our stay at the radisson

No Dresser in the room. Door did not git properly leaving my room unlocked following housekeeping . Sink and faucet not aligned properly causing water to flow all over counter top. Would NOT recommend.

So clean and quite loved it

Excellent choice

Very clean and great proximity to some restaurants

Place is really nice

Cleaning was excellent

Nice hotel - very fancy! Nice room.

Great

Parking is ridiculous

I would like to know whether the Radisson has a van or other transportation to various venues in Kalamazoo?