Overall Ratings & Reviews Four Points by Sheraton Memphis East

The staff was extremely professional, polite, and helpful. Janice checked me in and provided excellent service. I was also impressed with Orlando who did a wonderful job accommodating my dining request.

Overall, I enjoyed my stay at this property and I would recommend it to others. I called to inform the property of my late flight, and the desk staff accommodated me. This property charges an incidental fee, and the fee must be paid by credit or debit card only. NO Cash, Chime, Cash app, Apple Pay, etc accepted at this property. Please call ahead to confirm that they will accept your payment method in order to avoid check-in delays or having your booking cancelled.

Nice hotel comfy pillows and bed will most definitely stay here again when in Memphis again

Great place just a/c unit is loud at night

Na

Always a pleasure staying at this hotel!

Ok

It was not convenient way to get in parking lot. Also there were few disable parking lot.

Liked the complimentary water in rooms. No microwave in rooms.

The gentlemen at this front desk was cordial. Check-in took a little longer do to go to computer issues. Our room was nice and comfy. The location of the hotel was convenient to shopping and eating establishment. I would stay here again.

Had to pay for breakfast

Room was tiny! There were lights outside that made their way through the shades. Staff was great and bed was comfortable, but the extra blanket I got was very yellowed (supposed to be white).

We were only given 2 bottles of water for 3 days

Yeah, I will never stay here again. The employees were friendly and professional, but this place needs to be redesigned, refurbished, and renewed. It’s time. And if you recently had it refurbished you’re lying. Pictures are of a used face towel in the room I stayed at, when I checked in it was hanging up, there were no trash bags lining the bins, the water and coffee was not stocked. It felt like someone had used the room prior but the bed was made and everything else was skipped over. This is a Sheraton?

There must have been a highschool basketball team or somwthing in town that weekend, as the hotel was over run with loud teenagers rubbing around the halls. Other than that, just an average hotel. Overpriced, but nothing particularly bad

Everything was good

Bedsheets, Linen not washed, stains on them. Bath mat dirty and not washed

Very nice

Reception was perfect!

Very nice place to stay.