Overall Ratings & Reviews Four Points by Sheraton Memphis East

Very friendly staff. Check in was quick and our room was very comfortable!

Good place easy access from the back doors to the elevators..

Quick overnight stay for business meeting

Gettin in and out of the parking lot at certain times of the day was crazy

Everything was good

A great location but needing needs updating. Bathroom plumbing issues. Since it’s in the middle of the city, it’s loud!

They placed me right by the exit door which didn't allow me to sleep all morning or night. Exit door slamming all through my sleep.

The only thing I didn’t like about my experience was being charged $100 just to check in after fully paying for the room through expedia and that was never communicated! Also after calling the property to verify the booking no one ever told me that ! But after figuring it out the staff was always so nice , my room was never cleaned while there but that was okay for me because i kept my own space up. I had a good trip and would stay at the property again.

The staff was friendly and helpful

The staff was extraordinary in their friendliness and helpfulness.

This is our third stay here. This time has been better than the ones before. We are happy we gave them another chance.

Clean and nice

Stayed for one night on the way the pigeon forge Tennessee and was great. Be aware the bathroom door is very close to the toilet and black out curtains was not available but overall very clean and for one night we enjoyed our stay!

Each stay the staff is phenomenal. They are super friendly and hospitable. We could stay anywhere but chose Four Points Sheraton’s East location because we appreciate how they make us feel. Great accommodating staff. Always pleasant and professional. They make us feel welcome and safe.

There was old food left in my fridge.

The check in and stay was great. Felt safe always. Only issue was the closure on the door to our room was way too tight and it made the door very difficult and heavy to open. Oh and the bathroom door needs to be leveled out as it doesn't close without extra force. I really appreciated the checking on you call we got after 15 min Or so once in the room to. Make sure all was good and we were okay.

Quick quiet simple and SAFE

The bathroom square footage was at the absolute minimum. It was tight for 2 people

Very clean. Shower didn't work well and backed up in the tub about 6 inches deep.

Had to sign a wavier to enter pool area.