The staff up front were not very friendly or welcoming. Steve in parking area was most helpful. I made a mistake when making reservations through Expedia for 4 nights instead of 5. We arrived on Sunday. On Thursday we were out and received a call at 4:30pm saying we had to get our things and check out, which they could have told us much earlier. We rushed to the hotel and spoke to the staff up front and asked if we could stay one more night. They said they were booked. They didn’t offer to at least help find a room somewhere else. They just wanted us out of the room. I thought that was rude and that they didn’t care. Very poor service. Will not stay there again. I even fixed the sink in the bathroom. It was clogged. I should have charged for fixing it.

I really enjoyed my stay at this property. I will definitely be back. My stay was very welcoming and the staff, maids were all very sweet!!

Valet parking

Nice hotel if looking to explore San Diego. Parking was expensive but there are parking lots close by that are cheaper. Would definitely return!

Alway when I come to San Diego have no more option than stay at Westin Bayview becausa I know will be an total excellent option.

Overall the stay was great. Staff was quick to bring an extra robe once we checked in and everyone we interacted with was nice and friendly. The room was clean and spacious and we had a nice view. The only thing I would have to comment on is that on our last day of our stay, we had filled out a breakfast waffle request per the Instructions and it never arrived. We were kind of counting on that for breakfast that morning since we would have a long day ahead of us. It was just odd that we did what we had to do to receive that service and it was not fulfilled.

The stay was awesome, the parking situation is the only issue I had, it was extremely overpriced.

This is the second time I’ve stayed here. I really enjoy this hotel and the staff is fantastic! A lovely hotel with plenty of walkable locations nearby.

Perfect location that’s walkable to multiple areas. The hotel employees were excellent and didn’t hesitate to help with anything that was needed. I certainly will stay here again.

Sometime around 3:50 PM on August 31, when I received a phone call to pick up my room key at the front desk at the lobby, another hotel guest demanded that my mother and I to get back in the line to check in, angrily refuse to understand that we got called to pick up the room key. His wife/girlfriend understood about us picking up the room key and tried to calm him down, but he showed refusal to listen to her and to my mother. The remark that I heard from him was that both my mother and I have "no education".

Best feature of the hotel is the location, just minutes from the harbor, a few steps from the local transit, minutes from hundreds of bars and restaurants. When it comes to the hotel, the stay itself was uneventful, which is to say that it was pretty average hotel experience. The 3rd floor outdoor patio with the swimming pool and the jacuzzi made the evenings so much better.

The lady at the front desk was a lil rude when I asked about the shuttle. Didnt like that attitude. Fix it. Wont likely be back ty no ty.

Parking is too expensive and services are not as reliable

Self parking is across the street. Only Valet is available at hotel. Unloading cars takes place off the street on the sidewalk, no unloading parking available

Good stay thanks

Had a great experience overall. Service, the cleanliness, the location everything worked out for us. Staff went above and beyond to take of things.

Westin out in downtown San Diego is a lovely property and location to boot. Very clean and plenty of foodootions with shopping nearby. On top of that, the room was nice and clean along with the pool, gym and hot tub (which I used extensively). I would recommend renting a car if you want to check out other areas but if you are staying in town the trolley and various alternate green transport is available; the hotel even has bikes you can use !

This was such an incredible experience, from the bell staff, cleaning crew, front desk, and the morning breakfast staff was beyond amazing. The room was cozy and the bed extremely comfortable , overall a great stay and looking forward to our next one.

We stayed for 5 nights and it was really great. Tara at the front desk was very kind and went out of her way to make our stay perfect. The pool, gym, and lounge area were solid as well.

One, Calling to get airport pick up to hotel- busy signal , cannot get thru for about 30 plus minutes Phone in room broken unable to repair during our stay so we could not order any room service or inquire about any hotel info beside walking down to lobby TV sound volume defected . Keep going up and down on show. Lots of old shows. Limited selection Initially, empty shampoo and body wash. The only saving grace was comfy bed, offer free airport shuttle, and mgr understood our situation, and waived the destination fee. For this caliber of hotel 4 plus we were disappointed.