Overall Ratings & Reviews Rose Garden Inn & Suites

Clean, quiet, not ridiculously expensive. Great for my stay and will be staying again!

Poor customer service

Great staff and lean room

Everything!

Good: The beds were clean and the bathroom was not too bad. Close to downtown and businesses. Bad: The floors had shoe prints (not mine) and was very dirty. When we requested another room, it had roaches and was as dirty. So we went back to our room (which was under the stairs and next to a noisy ice machine. The charges on the room were very misleading and was as high as a nicer hotel. The grounds were not great and the area was a little run down. Continental breakfast was not great and the staff was not very friendly. Over all, it was just a bad experience, will not stay here again.

Started with check in. They sent us to a room that wasn’t cleaned after the previous guests. The beds were unmade and there was still garbage and towels on the floor. Then they sent me to another room but it only had 1 bed and we needed 2. This was after an 8-hour drive and I just wanted to rest. The room we settled in (237) had many issues. The refrigerator had mold in it. The shower barely worked as water would continue to come out more from the bath spout than the shower. The tv didn’t get many channels like HBO which they advertised on the marquee. My son said his pillow smelled like cigarettes. The nightstand had a sticky substance on it that I had to wipe off (it came off easily proving that they didn’t put much effort cleaning the room). And the “breakfast” (which they also advertise on the marquee) consisted of bread, mini muffins, microwaveable oatmeal and some juice. I’ve used Expedia many times and you can check my account to see that I’ve never left a negative review. This place was a borderline dump.

This is a moderate quality inn. A place to sleep, shower and move on. It was exactly what we expected... Clean but nothing extravagant or fancy.

Staff was great and went out of their way to make my stay comfortable.

This hotel should be condemned. Our room had a flood recently and it was not fixed when we arrived. Floor tiles were sticking up and the water was squishing below. The smell was horrendous. Floor was dangerous. We spoke with the manager and he indicated nothing was wrong with the room. TV remote did not work. Finger prints on the refrigerator and microwave. Absolutely disgusting.

Great staff and room was clean

The pool wasnt clean! Argrass area had dog poop everywhere. Room was clean

There was no tv and they didn't inform us of this before check in and wouldn't give a discount

Our room was clean and cold ac good water pressure. Takeing shelter from the storm damage. Thank full there was one available.

I booked a room drove from Florida to Georgia and when I got there they told me they no rooms available I still haven’t received a refund or anything and had to sleep with my kids in the car!!

Friendly staff and convenient location

This was not what I expected. The odor coming from the room as I opened the door should have been enough to turn us away. Everything about the room was shabby, the flooring was ripped, space was cramped and the decor is very dated. Parking spaces were a long distance from the room making it hard on my physically challenged husband and difficult for bringing in luggage. The free breakfast was a joke. Don’t stay here if you have another choice.

Nothing really exciting but check-in was quick and accurate. Bed was comfortable and shower pleasant. Served our one night stay well.

I used to love staying here, and we stay here several times per year. It is affordable and the staff were always so sweet. However, this trip my 85 year father was told he couldn’t sit in the lobby to wait for me. We were told no one could come visit us in our rooms. There was no coffee for breakfast. The staff were so rude. We were charged higher rates than promised and when we asked about why, we were told “too bad” and that we were “problems”. I will no longer recommend this hotel to anyone, nor will we stay here again.

Staff and owner extremely professional and conscientious. Enjoyed my stay.

If you want to have any of the offered breakfast you better get there before 8:45. They take it down at that time. It is not what is pictured, so if the breakfast is a swaying point for you, as it was for me, because of the need to take meds at a specific time with food, reconsider this option. It was clean, bug free, except the dead beatle we saw inside, by the door, when leaving. One couple in our group felt rushed to check out by 11 when they attempted to tell the inn keeper the pool shower ran all night long. I've stayed at better but also at worse places.