9.0
Exceptional
From 939 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.2

Service and Facilites

9.0

Traveler Reviews Merton Hotel

Number of reviews per page
20
40
Top reviews
Kevin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Stay here often, highly recommended
Anne
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Breakfast was brilliant, lots of choice and no waiting. Bed mattress was uncomfortable and gave me a sore back. Staff were friendly.
Wendy Susan
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Large hotel with lots of facility's. Fantastic swimming pool, numerous bars& restaurants, entertainment for all ages. Not a sea front hotel but in a nice location & a nice walk through the park to town & buses.
Liz
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Surpassed expectations, friendly staff. Pool and gym, dining, a few restaurants to choose from, very central for shops and dining. Good value.
Christopher
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Fantastic stay loved the breakfast and sports facilities especially the pool with indoor and out and heated. Such good value
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We paid for a standard double room and were given a suite with balcony, kitchen, dinette and lounge. What's not to like?!
janet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The wonderful flower and shrub display as you enter the hotel. And the excellent way the hotel is furnished. Also the different Bars, Piano bar, American style diner etc.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Staff bend over backward to help.Unfortunately part of the trip involved a bank holiday, so the hotel and the pool were filled with locals on a weekend break and activities like aquarobics and Pilates classes etc. weren't on as the staff were on holiday too. Food plentiful and lots of choice but the hot dishes could have been hotter, as it was they were quite tepid, but served on hot plates. Conveniently placed for a 15 minute walk into town and to the local park where a brass band was playing.Nightly entertainment for the kids was excellent, entertainment for the adults was a bit samey with mostly singers, but an excellent magic act. Sun beds and particularly umbrellas around the pool were in short supply, and some of the deck chairs were in poor condition.The restaurant staff need particular comment as they were superb, attentive and efficient.For a 3 star hotel,it was excellent and would recommend it.
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ANDREA
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The best thing about this hotel are the superb, diligent hard working staff. The entertainment for the children under 9 are superb. Our little one has many fond memories of our break in Jersey, thanks to the wonderful facilities and the staff who deliver exceptional service.
Angela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

All staff were very friendly and helpful. The rooms and public areas were all very clean and the food was excellent
Katharine
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great for families, very impressed by the friendliness and helpfulness of staff.
mary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The friendliness of all the staff. Thought the food in the Belvedere a little repetative would not choose half board if I visited again. Mary Carter
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

What a wonderful hotel! Myself and my son had the best stay here, he absolutely loved being able to go to the swimming pool everyday and thoroughly enjoyed the flow rider experience. Every member of staff we met were super friendly and made the stay comfortable. The evening entertainment had a good balance of activities for the whole family. Breakfast had a great selection of foods and was a welcome addition to the stay so we could fuel up every morning. Everywhere in the hotel was super clean and our room was spotlessly clean each day by Shaun. The hotel is a short 10-15 minute walk into town and easy to do with children. We would certainly come back!!!!
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morag
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

great hotel very friendly helpful staff choice of places to eat great swimmi g pool
corrina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I loved the Merton , love Jersey can’t wait to go back
Catherine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Family feel to the whole place and good breakfast options. A short walk into St Helier. We enjoyed our stay
Michael
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Nice hotel. 15 min walk to town centre. Good pool for relaxing and large carpark. Beds are quite firm and no air con in rooms. But other than that comfortable stay. Would stay again
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

It was great hotel with very friendly staff and excellent facilities.
Evelyn
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent hotel for families, pool and evening entertainment were particularly good
David Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The staff were amazing .Bonnetti restaurant was superb beautiful food and excellent service. We saw two top noch cabaret acts and breakfast was excellent. We would highly recommend the Merton for all ages. And we will return.
Number of reviews per page
20
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