After 40+ years of personal and business travel, I'll rank this as the second worst hotel I've stayed in. It needs to be gutted, renovated, and all staff replaced. It's a long list of complaints, so here's the condensed version: Dirty/worn carpet. Buckling floor in the bathroom. No wifi in our "deluxe" suite (corner rooms too far away, apparently). A bus maintenance depot across the street that powerwashes buses until midnight (desk clerk didn't understand the noise issue I was trying to explain). Thin, small bath towels (like high school PE class), inadequate towels, wash cloths, pillows, and soap (heard similar complaints from other guests). Overflowing trash cans inside and out. Broken glass in the parking lot (parking costs extra). Overflowing cigarette butts in the pool area. Pool water had a distinct green tint to it (not willing to test my immune system in the pool). Bath tub drain clogged. Coffee in the breakfast area is lightly tinted brown water (and that's using the "bold" setting on the machine). Noisy AC unit next to the bed that woke me every time it started (no option for constant fan). Cigarette burn holes in furniture. Key cards which regularly lost their programming. Key cards never worked for the fitness room. On the other hand, you don't need a key card for the hotel's back entrances since the doors don't latch. Very convenient for the occasional vagrants that wandered in. Other issues but I'm out of characters.