Overall Ratings & Reviews Comfort Inn & Suites Liverpool - Syracuse North

Great breakfast. Rooms were very nice. Staff very friendly.

I had a great stay

Very convenient location.

The room was dirty,with bits of dried mud and stains on the carpet. The bed mattress cover had visible stains, the towels were old and ratty, and the room wasn’t cleaned after myfirstnight

Essential components (AC, coffee maker, TV, light) worked. Radio alarm was not keeping time and was reported but not fixed or replaced for our 2nd night stay. TP holder in bathroom was broken. How can the maids not see this and why is it not fixed?

I didn't like there there is only one accessible parking spot. It looks like they replaced several spots with EV spaces. I didn't like the room I had had cockroaches and a large wet stain on the carpet. The staff was good though and switched my room to a suite.

The hotel is pet friendly and our room smelled like dog for sure. Whole looking for an outlet that worked we found trash. The whole building needs a deep clean.

It was alright except for the check in and the bugs we found in the bed. I don’t know if they were bed bugs though. They were pretty big. Not ants but ant sized crawly guys. Gross

The water pressure in the shower! It’s great…

Overnight stay on our road trip. Everything went very well. Our room on first floor was great since we had our dog with us. The staff was very welcoming. The only complaint is the bathtub surface was slippery and no grab bars present. Seems like an accident waiting to happen.

The free bottle of wine was nice. There was a roach alive going across our bed and the room smelled pretty bad. I went to the front desk and was moved to the room right next door. Didn’t find any new roaches but the damp mildew smell was in both rooms.

Overall average, some things were not working properly like the sink and the bathtub. Ok cleanlyness and pretty cramped rooms.

Overall, the place met our needs. The highlights were a free bottle of wine at check in and the staff was super nice. Downside is no pool and no outdoor spaces which is tough when traveling with a family. There was also an odor in our room that we couldn’t get rid of. For the price, it was great, but there were some shortcomings.

Felt unsafe outside- and my gas cap was opened next morning

Nice

Very clean nice rooms but tight and parking lot is hard to find spot in.

friendly greeting and bed was comfortable, also liked that there was fridge and microwave and convenient location

Convenient place to stay.

Close to places to eat. Friendly staff, clean hotel.

Clean room very hot water nice beds.