Overall Ratings & Reviews Econo Lodge Black Hills

This hotel was a good surprise from what I expected for the cost. Check in staff were nice but did argue a lot w each other. Rooms were clean. Elevators looked yucky I didn't like that dirty towels and garbage wasn't picked up daily. Pool looked clean and was used a lot! I would stay there again!

Not much sleep with the people in room above us continuously walking starting at 4:00 am in morning.

Reserved 2 queen room suite which said it had a hide a bed couch buy upon arrival they tried to tell me that wasnt what i reserved. They did give us a room with a loveseat couch. Upon entering the room, which was on the 3rd floor, i couldnt figure out why i could hear interstate traffic so much. Come to find out our window was open with NO screen in it. When we tried to lock the window you could not due to hotel having settled so much. Hot tub worked for a bit but then wouldnt turn back on. TV stand drawers wouldn't stay closed as the room had a lean to it. Upon telling front desk about the window issue the lady, who could barely speak english, acted as if that was no big deal.

Homeless and tired from moving over and over.. It's tiring.

The hotel was very dirty. Found pills on the floor in my room. The hot tub was filled right before going in it with a shut off valve from a pet pipe and it filled the tub with no time to get chlorinated. Front desk called the police on us for having 4 to a room even though the policy states 4 kids and 2 adults to a room. After checking out the man said he was charging me 1,@@@ for being rude about his hotel. He then managed to charge my card 15@ before I could shut off my card for fraud. He proceeded to tell me that American people cannot be trusted and we are all bad…..

Disgusted. Our room was filthy! They dont care at all. The second we made a compalint they shut our room cards off! No garbage can, half a roll of toilet paper, dirty towels, mold. The list goes on and on. They did nothing to fix this. Ill be disputing the charge on my card!

Great hospitality compared to the last two hotels I stayed at. I'm homeless and these guys are awesome cuz they let me check in early.

The TV wouldnt turn on with the remote, there were only 2 lamps so the room was very dark. The toilet gushed water out, luckly just a few hours before we were checking out but they had my son turn off the water not a staff employee. The pool was very busy, which isnt a problem but the hot tub was so dirty from the kids in there it was brown. They ended up draining it and refilling it that night. The breakfast was gone before we got down there but the little we were able to get wasnt every good. Weve stayed here before and it works for a tight budget or in a pinch but if youre able to make something else work...

I was not able to make it in time for check in and lost out on the money for the room.

No pool, under construction?

Convenience

It was decent until the next day, a roach was seen in the bathroom. The counter tops were very sticky.

Unsafe power cord next to pool dirty unclean

Property is old, needs updated. Bathroom was filthy, prior experience working for Econo lodge, i know what used to be the standards, are no longer. The maid service and the knowledge if cleaning and the front desk doing room checks was obviously not completed.

When we arrived our beds were dirty. It took the over an hour for clean sheets. The hotel was dirty and unsafe

Had a good time.

I literally feared for my life the first 5 minutes of my stay! It was my birthday and it was terrible never again!

The room that I made a reservation for I did not get I got a smaller room. They had given our room to someone else. The first room they gave us was dirty like somebody was sleeping in it. The second room they gave us was okay but the floor and top blankets was dirty. She wouldn't refund some of my money since I didn't get the room I reserved. People were yelling and screaming at each other during the day and in the middle of the night. There were kids drinking in the hot tub and standing on this fence area by the slide and jumping off of it. Breakfast was old tasting and they didn't have much there. Don't recommend this place to anyone and would not stay there again.

Room decent. Building was not clean and the environment seemed sketchy.

The room was really dirt and blood on the wall but you get what you pay for i guess....I would not recommend to anyone i know. The pool is not working either and looks like it hasn't been for a while. Might want to change listing on your site.