The staff were all lovely and everything was very clean and new throughout which was great. We were disappointed with the facilities considering that this is marketed as 4 star hotel. This is a B&B with basic continental breakfast. If you are OK with that then I don't think you will be at all disappointed. Don't expect a 4 star hotel though. Reception and front door are locked after 7pm and there were no hot drinks facilities in the rooms and just a very basic TV.

Location was great. 16 walk to the main shopping streets in Salzburg. Boutique hotel with atelier decor, design and soap. Highly recommend.

Wonderful! Highly recommend!

Lovely room with ecclectic vibe. Helpful staff. Walkable to most of the city.

Yes

Staff was friendly & welcoming

Good location

Clean. Very nice staff. Decent stay

Adorable lobbby and room. friendly staffs: many thanks to Andreas

Great property! Highly recommended

Room was very clean light breakfast very good very quiet and great location

Great location, neat hotel

Andreas is friendly and helpfull. Beautiful set up. Def recommend to stay

Lovely small hotel - great room - nice breakfast - good location. We were delighted with it

Very quiet room at back. Breakfast pastry and hot drink so don’t stay expecting a full hot breakfast. Reception closes at 2000 so you will be given a key for the back which works very well. There is parking too which could be useful although Salzburg is very walkable.

Really good stay great location, friendly staff

Will stay there again !!

Gorgeous building in perfect location! Only one block from the water, 3 min walk to Schloss Mirabell and 15 min or so walk from the main station. Salzburg is incredibly walkable and Villa Carlton is perfectly situated, removed from the main touristy area. Smooth check-in, very friendly and welcoming staff, clean and very spacious room with everything you might need. Loved our stay and will stay there again next time we are in Salzburg. Thank you!

Very convenient and the staff is very nice.

Nice very spacious room. Helpful staff, good location. Breakfast is disappointing but it’s clear what you get when you book, but it might stop me having a repeat stay. The Artwork is quite something, possibly curated by a teenager, but it kinda adds to the eccentricity of the place.