Overall Ratings & Reviews Holiday Inn Express CHICAGO-DOWNERS GROVE by IHG, an IHG Hotel

We did not stay. Found a bug one of the beds. Although the property or the rooms near the one that was given to us was non smoking there were other residents smoking.

Clean and comfortable

First room had insect larvae stuck to bed and white construction materials all over the wall area. I checked out 3 additional rooms with the staff to find one that was clean enough to stay. Not clean but clean enough to make it through one night. If cleanliness is your priority, this location isn’t it.

Great value, stay was comfortable and quiet

Hotel was old, shabby.

Good stay! Friendly service and good breakfast

The room was very clean. The bed was comfortable. The AC worked well. The shades were excellent and blocked the morning sun. The breakfast they offered was very good. The breakfast attendants were very friendly and took our trash. I was impressed with the breakfast experience.

The entire hotel was very clean and appealing.

Hair on my sheets, requested several sets and they all had hair on them. Maybe it's the housekeeper hair, but still was not ok.

Newly remodeled interior. Nice breakfast. New coffee makers in lobby, brewed per cup. No coffee in room any longer. Nice Dove soap, shampoo, and conditioner dispenser in shower.

Nice

Enjoyed my stay

It was exactly what I was looking for: a safe and clean place to sleep with free breakfast and parking. Staff was nice too and we didn’t have any problems with check in. Will return if I need a place to sleep close to Lombard and Chicago. It is an hour drive with traffic to downtown Chicago though.

Great hotel!!

Place is relatively clean and renovated. Staff is friendly and have no trouble reaching your needs. The food/lounge area is very nice and breakfest service runs smooth and taste pretty good for the price point of $0

Quite friendly nice hotel

The front desk was helpful with our questions and concerns we brought up during check-in. The staff were professional and friendly. The breakfast was good and their coffee was great! The neighborhood was calm and peaceful. With plenty of shopping stores, restaurants, and so much more near by. I would stay here again!

Place is really nice and clean. Staff is amazing. Breakfast was good too

The building is under construction. It looks like it’s falling apart