Overall Ratings & Reviews The St. Regis Goa Resort

Amazing customer service by all the staff at the St Regis Goa. Can’t wait to visit again!

Another great stay at St Regis Goa…5 star service and hospitality as always

Beautiful property and lovely staff

Service leaves much to be desired. I felt like a second class citizen during my stay. Probably would've been treated better if I was white/caucasian.

St regis goa is by far the best property in India. It’s away from the hustle bustle is goa, it’s perfect for family vacation. The property is so huge that you’ll need more than 2 days to just enjoy the property amenities. The pool is wonderful and clean. The property has a private beach and a beautiful sunset view. There romantic sunsets restaurants - susegado. The property also organizes activities for kids and adults like pottery and dance. All and all i would love to visit again.

The property was nice and the staff very attentive. Unfortunately they had weddings on every day that made the venue like a building site and very noisy.

Liked the location and peace and quiet. The wedding buggies drove too fast arround the property.

The breakfast service was a bit inconsistent but the property is stunning so that is forgivable.

Property was clean and grounds immaculate. Staff were very polite, informative and genuine. All restaurants offered an appealing menu with fine food. The Riverside restaurant on the bank of the Sal River overlooked a working fishing port with the boats coming and going all evening, a great backdrop. Good selection of drinks at the bar except for the beer being in only small bottles and expensive. Overall an excellent stay during our tour of the west coast of India.

The hotel was lovely and all the staff very warm and helpful. The room was lovely, but sometimes our bath room wasn't tided and cleaned very well during our stay. We only ventured to have our evening meal at the hotel one night during our stay but the restaurants were so quiet and lacking in atmosphere we still decided to venture off the complex. The spa treatment, staff and treatment room were all excellent, however the spa steam room and changing facilities were somewhat under par for what I would expect.

Beautiful location with very well maintained gardens and lake areas. Very peaceful with lots of birds in the grounds.

Great service

The resort is very nice. Excellent food and service. The reason for 4 star is that the room (and bathroom in particular) needs modernising. We had to call 4 times in a 6 night stay to fix something in the bathroom. On the postive side, the staffs were very helpful and the buffet was amazing. We will visit again.

The spacious grounds and beach area was superb. Would like to stop again in the future.

Great location, good environment. Good staff and hospitality at breakfast Helpful butlers. Bit overawed by buggies flying around and should be bit careful of pedestrians Nearly took few people down!

This really was a Soul Sanctuary. The property itself is amazing. It’s a nature’s paradise with lush greenery and pops of color. The beach area is spotless and inviting on a blistering day. The villas were immaculately maintained and very comfortable. The staff at the St Regis were absolutely amazing. They were attentive, polite and fun to converse with. The food was delicious and fresh. The activities and spa was also great. I highly recommend the St Regis if you are planning a trip to Goa.

Well- where do we start. What a location, what a beach, absolute serenity. Tranquility at it's finest. The customer service myself & wife received at this beautiful , stunning resort was world-class. We have never received customer service like that anywhere in the world. They all made us feel very special. We were treated like royalty! The generosity & efforts they spoiled us with into celebrating our anniversary is something we will cherish forever xx Every single staff member that was working during our stay at the resort should be commended. The entire staff's warmth & professionalism was exceptional. Whether it be from the foyer- to the dining area- to reception- to the restaurants- to the pool- we were welcomed and made our vacation so special . The champagne celebrations at 6pm sunset were magical. Our experience at St Regis - the way the resort staff serviced us- should be a global template on how 5 star hotel customer service should be executed. We cannot THANK YOU enough. We have already told so many family & friends about the St Regis Goa after our amazing stay.

The most amazing hotel, staff go above and beyond for you. Perfectly clean. Breakfast is amazing with a wide choice of options. Beach is beautiful, food at grill on the beach was excellent. Like nothing we've ever experienced before, and would definitely recommend this hotel! Thank you for having us x

Nice hotel overall. However, lacks the usual st Regis expected level of service. Lacks evening entertainment or facilities. Further, we went there on a holiday, with a view to use the pools, got there, both closed, and we were never informed of it prior arrival. Then, main desk didn’t even compensate against the fact the pool is closed! And they never followed up. Also, when there is a wedding on at the hotel, then it’s all about the wedding and service suffers a bit further.

Absolutely incredible experience. Everyone was so kind and accommodating. We were traveling with a baby and had no issues at all. Highly recommend!