The key didn’t work for a room, and the food for breakfast was cold nasty and rubbery. It was old.
Tisha
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I had a great stay there and wanted breakfast
Michelle
Business
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
When I looked at my room the bottom of the door and the bath room door was all scratched up and the hallway smelled like weed . When the hotel is a non smoking place.
Holly
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Have no complaints. Room was clean, WIFI worked great and was very quiet. I would stay again!
Karen
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Very convenient location with lots of shopping near. The hotel was somewhat dated, but clean and that's what I care about. TV was a great size. Breakfast as expected. Service was friendly.
Verified traveler
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Neighbors were noisy at 2AM Toilet kept running most of the night
Charles
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Check in it went smooth and everything was clean.
Sandra
Business
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Needs updates badly
Joan
Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It was VERY good value for the money and so nice to have airport pick-up. Staff were friendly and helpful. Helped me get checked in for an ongoing flight when I had trouble.
Natosha
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
No totally happy
Brittany
Friends and Family
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Looked clean but really wasn’t. Found hair (that wasn’t any of ours) in my bed as we got under the cover and my daughter found an empty soft drink cup under the bed. I know it was last minute and inexpensive but I was not impressed.
Wilma
Leisure
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
I went to my room, grabbed snacks from the vending machine. I stayed in my room and fell asleep well despite the hard bed. I was awakened at 2 am by the jerk in the next room who was talking very loudly
This continued until almost 4am despite me asking him to quiet down and my pounding on the wall.
I should have called the desk but i was so tired i didn't want to have to get up
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Luis
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Comfortable and clean rooms
Erica
Business with Children
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Clean and great staff
Debra
2.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The bed was comfortable
linda
4.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Bed was comfortable, but room is shabby, towels have holes, cant balance the temperature, mold on the wall in bathroom, and you can smell cigarette smoke in the hallway
Burned cookies on offer and lobby coffee area dirty and covered with spills
Oricel
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Good place to stay. Had some difficulties with the airport shuttle, but they were sorted out in the end.
Bryan
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Had a positive stay at the Comfort Inn Grand Rapids Airport. The staff was helpful and offered me a new room when the heater in the original one wasn’t working. The room was clean, comfortable, and quiet. I also really liked the vending machines—they had a great variety of options. Overall 4/5 stars.
manuel
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Muy tranquilo
Frank
Business
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The room was basic but also felt like it needed some TLC. Felt it was falling apart.