7.6
Pleasant
From 980 reviews
Cleanliness

7.8

Room Comfort

8.2

Service and Facilites

8.2

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Traveler Reviews Comfort Inn Grand Rapids Airport

Number of reviews per page
20
40
Top reviews
kim
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The key didn’t work for a room, and the food for breakfast was cold nasty and rubbery. It was old.
Tisha
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had a great stay there and wanted breakfast
Michelle
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

When I looked at my room the bottom of the door and the bath room door was all scratched up and the hallway smelled like weed . When the hotel is a non smoking place.
Holly
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Have no complaints. Room was clean, WIFI worked great and was very quiet. I would stay again!
Karen
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very convenient location with lots of shopping near. The hotel was somewhat dated, but clean and that's what I care about. TV was a great size. Breakfast as expected. Service was friendly.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Neighbors were noisy at 2AM Toilet kept running most of the night
Charles
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Check in it went smooth and everything was clean.
Sandra
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Needs updates badly
Joan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was VERY good value for the money and so nice to have airport pick-up. Staff were friendly and helpful. Helped me get checked in for an ongoing flight when I had trouble.
Natosha
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No totally happy
Brittany
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Looked clean but really wasn’t. Found hair (that wasn’t any of ours) in my bed as we got under the cover and my daughter found an empty soft drink cup under the bed. I know it was last minute and inexpensive but I was not impressed.
Wilma
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I went to my room, grabbed snacks from the vending machine. I stayed in my room and fell asleep well despite the hard bed. I was awakened at 2 am by the jerk in the next room who was talking very loudly This continued until almost 4am despite me asking him to quiet down and my pounding on the wall. I should have called the desk but i was so tired i didn't want to have to get up
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Luis
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Comfortable and clean rooms
Erica
icon-Business with Children
Business with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean and great staff
Debra
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The bed was comfortable
linda
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Bed was comfortable, but room is shabby, towels have holes, cant balance the temperature, mold on the wall in bathroom, and you can smell cigarette smoke in the hallway Burned cookies on offer and lobby coffee area dirty and covered with spills
Oricel
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Good place to stay. Had some difficulties with the airport shuttle, but they were sorted out in the end.
Bryan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Had a positive stay at the Comfort Inn Grand Rapids Airport. The staff was helpful and offered me a new room when the heater in the original one wasn’t working. The room was clean, comfortable, and quiet. I also really liked the vending machines—they had a great variety of options. Overall 4/5 stars.
manuel
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Muy tranquilo
Frank
icon-Business
Business
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room was basic but also felt like it needed some TLC. Felt it was falling apart.
Number of reviews per page
20
40