Overall Ratings & Reviews The Carlyle, A Rosewood Hotel

Could not recommend this property more. I Highly recommend

Highly recommend this hotel!! I am a repeat customer because the level of service is beyond spectacular. The dining is impeccable. Room service is unbelievable. Makes my trips to the city complete.....

The staff was extremely friendly and accomodating. Special props to the breakfast captain and Julian

Amazing stay again!

The facility is beautiful and the staff is wonderful. Very friendly and helpful.

The Carlyle was an excellent place to stay in New York; it is very convenient to the Metropolitan Museum, the Park, and to many beautiful shops and restaurants. More importantly it was comfortable, obviously well-maintained and staffed! I will definitely plan to stay there again!

This is a lovely quiet hotel with a happening piano bar and delicious food.

The hotel could use an update. Inside is dated, old rooms. Service was nice but not overly great which I would expect from a hotel of this level. The beds are comfortable, and the black out shades are amazing.

The hotel is beautiful and the staff is amazing! We are country folk and they treated us so well with an authenticity to the care. I wasn’t sure we would feel comfortable but it couldn’t have been nicer! Thanks!

Very luxurious.

Our stay was one of the best experiences I’ve ever had. The staff was wonderful, the bar and restaurants one site were amazing, full of ny history and traditions. We saw a show at cafe Carlyle while there and it was a fabulous experience. Will definitely return

I felt entirely at home - it’s a superb experience and hotel!

Location is great for shopping and restaurants. Room decor is interesting and pretty. Standout brunch on Sunday morning. Glitches: 1). the porter placed my two suitcases directly against the wall heater. When I returned from dinner and went to open one of the suitcases, the handle was very hot. Fortunately, there was no permanent damage to my hand or the sides of the suitcases, but the porter really should know not to place suitcases in that location. 2). We were hoping to arrange dinner for 8 guests on the Sunday night. It was not bookable online because of the guest count. I left a message with the restaurant and no one called me back. We ended up just booking the dinner elsewhere, but I felt that there should be a more convenient way to message the restaurant.

Quality of food in Cafe, Dowling and room service has slipped. Not a full range of after dinner drinks available.

food can improve with more staff

Incredible stay - the service is impeccable and the room was the best I have stayed at in New York. The Carlyle deserves all of the accolades!

Everything was wonderful! My only complaint would be that our room was next to the room service closet. The door constantly was slamming closed. I let the front desk know upon checking out

Our room upgrade was phenomenal. Everything about the room, and amenities were wonderful. We had drinks at the bar, worked out at the gym, worked from the suite- it was lovely in every which way.

Outstanding service. We had such a great time all thanks to the staff and how well they accommodated us.

The service is outstanding. They make you feel like you live there.