Overall Ratings & Reviews The Carlyle, A Rosewood Hotel

Outstanding service. We had such a great time all thanks to the staff and how well they accommodated us.

The service is outstanding. They make you feel like you live there.

Nice classic NYC Hotel with great service.

It’s home away from home

Excellent property

It like going back in time. Old world New York City when you had elegance and charm. I will definitely come back.

staff and Bemelmans. Breakfast staff pretty grumpy.

Convenient, secure, good dining, capable staff

The Carlyle was a great stay with our little one. Friendly staff, clean rooms, overall great service! We’d love to return!

An absolutely fabulous hotel. The food, spa, staff, and amenities are all amazing and the location is gorgeous. I’ve stayed at a lot of older hotels but this one may be the best of them.

Just nice. Not overbearing. Very comfortable

My sister came in town and wanted a true NYC experience. No better way to do that than staying at the Carlyle and drinks at their famous bar!

Incredible hotel! Service was incomparable. Every employee was so friendly especially the gentleman who did the elevator service. Spoiled me for other hotels!

Excellent service, responded immediately to all requests. Friendly, immaculate and elegant. Iconic for a reason. Will be staying ther

The Carlyle Hotel is simply the best in every category. We love the location on the upper east side. The rich history of the hotel is notable. A trip to NYC is not complete without a stay at the Carlyle!

Excellent hotel

Always love staying in unique and historic properties, and the Carlyle is at the top of that list! Their customer service is top notch, and all of the staff went out of their way to make our stay special!

There is nothing not to like here.

Amazing quality hotel. The staff is amazing and very attentive to all needs. The food is of very high quality and well served. Loved the jazz bar at night and the breakfast in the morning. I definitely give it 5 stars, but need to acknowledge that the gym is many steps below the quality of the rest of the hotel. There are also very limited vegan options in the restaurants, but they make up for it with great espresso! Will definitely return to The Carlyle on subsequent visits to NYC!

It is rare to have such excellent staff, food quality AND in-room dining... all exceptional