From the moment I arrived, I was impressed by the inviting decor and the peaceful, clean environment throughout the hotel. It’s clear that attention to detail and guest comfort is a top priority here.
I was warmly greeted by Mikayla at check-in, even though I arrived after 9:00PM. I really appreciated her thoughtfulness in calling to make sure I was still on my way. It was a small gesture that meant a lot. Shortly after settling in, I noticed my remote control wasn’t working properly, but Mr. Austin went above and beyond by personally delivering a new one to my room within minutes of my call to the front desk. Exceptional service!
The next morning, LaRhonda, the breakfast hostess, made a great impression. She kept everything well-stocked and clean, all while maintaining a warm smile and top-notch customer service. Her friendly attitude really stood out and made breakfast even more enjoyable.
When it was time to check out, Jose, the groundskeeper, kindly helped me take my luggage to the car, again reinforcing the family-oriented and team-driven spirit of the staff.
Everyone I encountered worked seamlessly together to make my stay comfortable and pleasant. Thank you all for your hard work and kindness. You each made my visit feel like home away from home.